About Us: ARISE (Arizona Regional Intensive Care) is a 24-hour veterinary emergency, critical care, and specialty hospital in Queen Creek, AZ. We have the most skilled doctors in the state and provide significantly complex treatments in the western US. ARISE is an organization that prides itself on its core values to drive a dynamic culture. We pave the way for our leadership to forge an autonomous path by empowering our leaders to make decisions and changes. Our charge nurses will also work to collaborate regularly with leadership in the development of policies, cultivating growth in the team and fostering the commitment to maintain an inclusive, rewarding, and collaborative culture. ARISE is also to be the regional training center for veterinary medicine, offering a unique roadmap for any position in veterinary medicine to further their growth in their career. Our charge nurses will be hands on in training and growing our team members in the veterinary field.
Job Purpose: The purpose of the Veterinary Surgical Department Charge Nurse is to provide high-quality medical support and nursing care to companion animal patients in addition to providing top leadership and oversight to the support staff for the department, support the veterinarians in the department, and assist the organization of the daily workflow of the hospital.
Duties & Responsibilities:
Nursing Care – As a veterinary nurse, it is expected to provide high quality medical support and nursing care to companion animal patients. As a nurse you are routinely entrusted with patient assessments/triage, anesthesia, procedures, drug doses, and treatments. You will be responsible for patient care, patient follow-up, and maintenance of Surgery patient records.
Proficient IV catheter placement
Use and maintain IV pumps
Understands and carries out written and oral directions
Proficient and accurate drug calculations and administration
Quality nursing and husbandry care of patients
Strong working knowledge of veterinary procedures and pharmacology
Perform in‐hospital lab testing and prepare specimens for outside labs, as needed when lab tech is not available. Report diagnostic testing results to veterinarians
Perform and/or participate in all other diagnostics such as radiology, ultrasound, ECG, BP, and glucose monitoring
Assist veterinarians in outpatient exams by taking histories, vital signs and weights as well as providing client education
Provide nursing care for in‐hospital patients including all DVM requested treatments, diagnostics, and medications
Accurately and completely record all treatments
Conduct pre‐admission exams and discharge hospitalized patients
Perform client callbacks as necessary
Maintain legally defensible medical records in cooperation with veterinarians
Actively engages in Rounds
Rounds delivered/received at shift changes, anytime a staff member comes on shift or leaves a shift
Rounds will be complete, detailed, and relative to patient & client care
Proficient in monitoring anesthesia utilizing equipment such as pulse oximeter, electrocardiogram, ventilator, etc
Prepare patients for surgery including pre-op medications, induction/intubation, and surgery preparations
Assist veterinarian through surgery and monitor patients through anesthesia recovery
Keep accurate anesthesia/surgical medical records
Effectively communicate treatment and costs to owners and collect signatures and/or verbal consent forms and treatment plans
Training – Coordinates with the Head of Training and Development on all training protocols and procedures to ensure existing support staff as well as new staff members are on-boarded and trained efficiently and effectively
Take part in the interview and selection process of potential new support staff candidates, to include technicians, technician assistants, client administrators, client liaisons, lab technicians, kennel assistants, and doctor’s assistants.
Support staff levelling and reviews
Review leveling criteria and benchmarks for employee advancement per hospital protocol
Performs mid and annual formal performance reviews per hospital protocol for all support staff
Lead the support staff team by example
Follow through on commitment to growth and development of entire support staff team
Acts as a mentor for support staff
Ensure appropriate medical techniques are being utilized
Ensure that employees are demonstrating positive customer service to all clients
Ensure all support staff are following hospital policies and procedures
Work with employees to correct deficiencies, implement training as necessary, and partner with the Leadership Team to implement corrective action or coaching procedures
Follow up on coaching to ensure it is being implemented.
Document training and coaching sessions.
Create and teach department specific curriculum for ARISE Academy
Communication – act as the bridge between the hospital leadership team and support staff in department to maintain open channels of communication and constructive dialogue
Conduct beginning of shift huddles
Quarterly/bi-annual check-in meetings with all support staff
Participate in regular team meetings with Leadership Team to:
Identify areas for improvement within the company
Ensure consistent messages are being disseminated to employees
Increase knowledge of supervisory and leadership skills
Develop a cohesive team with other members of the Leadership Team
Monitor offices and hospital areas and ensure compliance with duties.
Engagement – act as a leader to improve staff retention and foster a culture of growth and development
Identify and solicit opportunities for growth within the support staff
Identify areas of personal strength and weakness that may enhance or hinder job performance
Actively seek out staff members who may be disengaged and intervene as necessary to improve staff retention
Fully competent regarding organizational policies and procedures
Involved in the development and implementation of new policies and SOP as relevant
Establishes and reinforces a supportive team environment
Discourages negative attitudes, gossip
Leads by example
Seeks out and participates in leadership development and advancement opportunities
Maintains professional and technical knowledge by attending CEs, reviewing professional publications, establishing personal and professional networks, etc.
Acts in a solution-oriented manner to advocate and improve any deficiencies in the hospital.
Hospital Operations – contribute to seamless and cohesive operations of the hospital
The ability to resolve client needs, concerns, and complaints where appropriate
Work with the inventory specialist to maintain all inventory for the department to ensure appropriate levels of items are always on hand without shortages or excess on hand and stays within the departmental budget.
Ensuring the department always meets and follows all required OSHA standards.
Ensure department is appropriately scheduled and staffed to meet the needs of the department.
Requirements:
Extensive surgical and anesthesia experience, preferably with board-certified surgeons
Knowledge of handling high risk anesthetic patients
Knowledge of complex surgical procedures and equipment
Certified Veterinary Technician license (will consider RVT and LVT with potential to transfer to AZ licensing)
Schedule
Four 10 hour shifts – Monday-Friday
Rotating On-Call with team – likely no more than 1 weekend every other month
Compensation
$29-35/hour for CVT/LVT/RVT
$35-$40/hour for VTS
Benefits
VTS Support
Possible Relocation Bonus
CE Allowance
Uniform Allowance
Paid License Renewal Fees
Paid Time Off
Employee Pet Discount
401k
Medical/Dental/Vision
Disability Insurance
Life Insurance
Equal Employment Opportunity
ARISE is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. This role is not eligible for visa sponsorship. Hiring is contingent on candidate verifying their eligibility to work in the United States and passing a complete background check and drug screen.