Offers & Shopping is dedicated to driving measurable outcomes for brands and delivering real benefits to our customers. Our ad solutions leverage our strong merchant relationships, our 65 million customer base, and industry-leading customer insights to find, attract, and engage intended audiences throughout their shopping journeys. Our goal is to be the first place consumers visit in their shopping journey, where they browse and ultimately make a purchase because of Chase’s unparalleled recommendations, relevant content, ease of use, and best-in-market offers.
As a Vice President, Ad Platform Product Manager within Offers & Shopping, you will be instrumental in designing and developing the next generation of our Chase offers ad platform. This role offers the opportunity to provide value to our customers beyond the core financial product features. You will be responsible for shaping product strategy, developing market-leading product innovations, and understanding the current and future needs of the advertising market. Your role will also involve translating these needs into feature requirements and managing effectively within a matrixed organization.
Job Responsibilities
Combine vision, creativity, and deep domain expertise to transform digital advertising with ground-breaking product innovationBuild, integrate, and enhance the offers platform roadmap and prioritizationLead discovery on new concepts, including determining and refining business value, customer value, and tech feasibility for ad platformCreate and champion new ideas and use cases, intaking feedback from internal stakeholders, user research, and analyzing the competitive landscapeCreate epics and user stories in JIRA backlog, as well as identify and engage cross-impacted teams to prioritize workRefine and prioritize stories, as well as drive sprint planning and execution (along with other scrum cadences and events) for technology development teamsMonitor development of product (escalating issues and removing blockers) and pre-production testing, as well as conduct demosEstablish plan for roll-out / release of new features and functionalityDefine, measure, and report on product analytics, performance, and successBuild and manage relationships across several stakeholders, including our team (product-design-technology), digital products, all other lines of businessWork with operations and servicing partners to align roadmaps
Required Qualifications, capabilities, and skills
5+ years of experience in product management, technology, or consulting with exposure to rigorous and large-scale program and product managementExperience in new product development, bringing a product from idea to marketExperience in Agile approach to development and deliveryExperience working with system architecture, data frameworks, batch processing, and event-driven/restful APIsUnderstanding of the advertising ecosystem, including technical capabilities and data management required for the digital advertising business, and an informed point of view on the industry’s direction and needsAbility to identify and address program execution needs in a fast-paced environmentAbility to partner directly with technology scrum teams to translate product requirements and user stories into technology sizing estimates and requirementsUnderstands modern Artificial Intelligence, Machine Learning, and Business Intelligence platforms and capabilities including how to leverage multiple back-end technologies to deliver a cohesive, comprehensive, and dynamic User InterfaceSolid organizational and project management skills, including strong follow-through skills and the ability to manage and prioritize multiple projects, deadlines, and workstreamsExperience developing roadmaps and immersive experiences to drive customer engagement and acquisition; must be user experience-obsessed.Great at balancing strategic & creative thinking and tangible execution
Preferred qualifications, capabilities, and skills
Digital advertising experiencePrevious exposure to agile practices and ability to adapt agile tools #CMSO&S