Job Description:

London - UK

Location: EMEA

Job Title: Corporate Banking Support Specialist

Corporate Title:  Vice President

Location: London

Company Overview:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.  Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Location Overview:

Our London office is based just a stone’s throw from the magnificent St. Paul’s Cathedral on bustling King Edward Street. Here you’ll find modern workspaces and a state-of-the-art auditorium space. In addition, we’re proud to host an onsite restaurant that shares our commitment to sustainability by providing delicious seasonal menus which have been created with the planet in mind. Make sure to take time for yourself and head up to our rooftop terrace and take in the spectacular views across London. Finally, your physical wellness is well-catered for with our onsite gym facilities and medical centre.

The role

Candidate will be a part of the CBK Support Specialist team working within Global Corporate and Investment Bank (GCIB).

The Corporate Banking Support Specialists team assists bankers in managing and executing a range of operational tasks that includes KYC tracking and population oversight and sales information and data management.  The team will also provide support for core processes including CAM tracking, Economic Sanctions assistance, and Material Negative News production and distribution.  The team will work with regional and industry teams in Corporate Banking to support regulatory and policy objectives but will partner with others in GCIB and across the business to execute on behalf of clients.  Like others, the team will be responsible for reviewing work, identifying issues, and improving core processes.

The CBK Support Specialist (CBK SS - VP) will engage with partners across business sectors and regions to execute and manage key operational tasks in a timely manner.

Role Responsibilities

General Support:

Work with banking teams to understand work, prioritize deadlines, and engage partners to support clientsWork with other members of the CBK Support Specialist team as coach and mentor to improve skills, facilitate learning, identify best practices, and evaluate overall approach to work and roleRaise and manage process issues and potential improvements that help the business improveWork as member of key project teams to be a voice of the businessEnsure performance metrics are met and exceptions are resolved within required timeframes.  Rationalize expectations with partners where necessaryVP role will be expected to manage a larger portfolio of work with more complexity than others

KYC Process & Data Support:

Review reporting to understand where clients are in KYC process and provide regular updates to banking team.  Each team member will monitor and understand the risks and business impacts of non-compliance with KYC processes, including restrictions and closuresValidate and track changes to quarterly refresh population - partner with KYC support to review, challenge, and communicate the KYC refresh forecastReview internal RMTs as necessarySubmit KYC extension requests for clients that are subject to either restriction or closureSupport KYC Lift to Green process for clients that need to transact while in restrictionWork with COS team members to synthesize client approach to improve overall relationship and eliminate client noise and impactManage client coverage data across all systems ensuring GCI linkages are correct in core systemsReview/remediate banker Scorecards for accuracy – ensure new clients are appropriately onboardedComplete data validation to ensure deal information is correctReview clients for appropriate activity and work with Bankers to determine if relationships with specific entities should continue (No Revenue Review)Drive the organization and recording of client contacts in appropriate systems of recordManage new GCI requests

Research & Support for Compliance Reviews:

Support key compliance processes for the business including assistance and tracking with Client Activity Monitoring (CAM), Special Purpose Entity (SPE), Material Negative News (MNN), and Economic Sanctions

Required Skills

Bachelor's degree or equivalent work experiencePrevious experience in a client facing or similar role in financial services or related industryKnowledge of AML CDD industry practicesConversant with regional business practices in AMRS, EMEA, or APAC related to AML CDD, Economic Sanctions, and Material Negative NewsExcellent interpersonal skills with emphasis on client focus, communication, and collaborationThinks analytically and has outstanding collaborative problem solving skillsAdept at coaching and helping others solve complex problemsAdept to finding new approaches to improve overall work efficiencyDemonstrates desire and willingness to help others, drive outcomes with little supervision.Excellent organizational skills, strong attention to detail, and ability to prioritize and manage competing prioritiesProficiency using Microsoft PowerPoint, Excel, and Word

Benefits of working at Bank of America:

UK

Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partnerCompetitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons20 days of back-up childcare including access to school holiday clubs and 20 days of back-up adult care per annum The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc.Access to an emotional wellbeing helpline, mental health first aiders and virtual GP services.Access to an Employee Assistance Program for confidential support and help for everyday mattersAbility to donate to charities of your choice directly through payroll and the bank will match your contributionOpportunity to access our Arts & Culture corporate membership program and receive discounted entry to some of the UK’s most iconic cultural institutions and exhibitions.Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local community.

Bank of America:

Good conduct and sound judgment is crucial to our long term success. It’s important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well.

We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religion or belief, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio-economic background, responsibility for dependants or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience.

We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.