Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000 people across 30 countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of Vice President, Delivery Leader

In this role, the delivery Leader is responsible for end-to-end client service delivery and PL for a portfolio of clients in the manufacturing space globally. He/she is working closely with clients CXOs and process owners, Genpact operating teams, and global relationship managers for key accounts to achieve the operational and transformation goals and objectives.

ResponsibilitiesYou will be responsible to nurture and grow existing accounts as well as opening new doors and fostering emerging relationships to penetrate and grow Genpact’s footprint in manufacturing worldWho can help develop relationships with Manufacturing sales organizations and build strong go to market strategies.Help build creative profitable commercials models for GenpactBuild the right data strategies, which can help define the right promo planning to execution.Develop Industry Insights capabilityConsultative skills Executive presence in Client’s discussionCollaborate with Sales and Operations senior leadership to build momentum on new deals and successful conversion.Project managing internal cross-functional client issue resolution and the associated response Develop a growth strategy focused both on financial gain and customer happinessPromote a culture of trust, respect and transparency with the team and the client.Operational excellence – governance, project prioritization, team resource optimizationConduct research to identify new markets and customer needs for Deductions recovery and build the recovery process.An innovative mindset to identify improvement opportunities to optimize processes, decrease costs and increase client valueStrategic thinker with the ability to translate strategy into an executable plan.Build and manage collateral requirements for customer meetings by coordinating with key partners – Sales, Operations, Value Share teams, Transformation and Digital teamsPerform SWOT Analysis, Due Diligence, Financial Statement to check business impact for new customers.Transformation mindset and eye for identifying automation/process improvement opportunities.Promote the company’s products/services addressing or predicting clients’ objectivesIdentifying and mapping business strengths and customer needsDevelop business case studies showcasing the impact for value Share aimed at new and existence customersActively work to build and mentor highly motivated, enthusiastic, and skilled teams.

Qualifications we seek in youMinimum Qualifications / SkillsIncumbent should have rich experience in sales commercials space including Trade planning to executionUnderstand the market worked with Sales functions has ability to connect Genpact to industry playersUniversity GraduateWell-developed and proven skills in project management and client engagement.Person who can manage Global teams – develop/ groom build skill setsProven ability to understand customer needs and translate them into workable operational processes to support service delivery.Past-experience of directly managing client RetailerStrong analytical mindset, problem solving and organization skillsMission-driven and passionate about serving a purpose  Ambitious to do research on different industry sectors, consultative skills, executive presence, reciprocal

Preferred Qualifications/ Skills

· Sales operation and Client management

Person should be ready to travel on regular basis.Excellent awareness of market conditions and client business environment  

· Lead knowledge design, implementation support for complex domain. Monitor review solution implementation process in a reciprocal manner.

· Collaborate for new deal process including solutioning, pricing, due diligence, transition, and stabilization.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.