Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000 people across 30 countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

We are inviting applications for the role of Vice President, Digital Transformation

In this role you are responsible to lead the improvement agenda for the unit, work closely with COO and other senior stakeholders, including clients. S/he is responsible to identify, coach and develop talent in DPIS (BBs and MBBs) and charter agenda that covers: productivity delivery, profitability improvement, digital use case identification, leveraging Lean and Six Sigma.

Responsibilities –

· Lead and Deliver Transformational Outcomes: Drive client transformation initiatives by integrating data, technology, and emerging technologies to create significant value.

· Strategic Roadmap Development: Design and implement a comprehensive strategy to embed analytics and digital capabilities across the Insurance span, enhancing overall performance.

· Collaborate for Modernization: Work closely with global operations teams to identify opportunities for operational modernization and execute innovative solutions.

· Solution Design and Architecture: Create and implement scalable digital solutions that enhance operational efficiency and seamlessly integrate new digital assets into existing systems.

· Champion Digital Solutions: Advocate for digital solutions and collaborate with delivery teams to ensure successful implementation, reinforcing the overall value proposition.

· Provide Thought Leadership: Lead diverse projects, including consulting, assessment, and analytics initiatives, offering expert guidance throughout.

· Lead Cross-Functional Teams: Manage cross-functional teams in executing analytics and digital projects, overseeing milestones, resource allocation, and project progress.

· Stay Industry-Informed: Keep abreast of industry trends and emerging technologies in analytics and digital transformation, providing strategic insights and guidance.

· Drive Organizational Change: Promote the adoption of analytics and digital capabilities within the aligned span / unit, supporting change management efforts and training initiatives.

· Expand Digital Offerings: Partner with existing Operations teams to enhance and extend digital and analytics solutions for both current customers and prospects

Minimum Qualifications –

· Educational Background: A postgraduate degree or MBA from a leading institution.

· Industry Knowledge: Deep understanding of transformation trends in Financial Services, preferably in Insurance verticals.

· Proven Experience (Leadership in Digital Transformation): Proven experience in leading large-scale digital transformation programs that integrate technology, business strategy, data, and emerging technologies.

· Strategic and Technical Expertise: Significant role in strategy development and execution, with expertise in digital technologies such as cloud computing, data analytics, artificial intelligence (AI / Gen AI), and automation.

· Leadership and Interpersonal Skills: Outstanding leadership and interpersonal skills, with a track record of successfully engaging clients and stakeholders across the organization. Proven success in managing cross-functional teams and driving change in complex environments.

Global perspective and understanding of business marketplaceProject Management Skills

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.