Job Description

American International Group, Inc. (AIG) is a leading global insurance organization. AIG member companies provide a wide range of property casualty insurance in approximately 70 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets and manage risks.

We’re also committed to making a positive difference for our colleagues and in the communities where we work and live. We encourage colleagues to give back to the causes they care most about, supporting these efforts through our Volunteer Time Off and Matching Grants Programs.

Get to know the business

At AIG, technology is at the heart of everything we do, from underwriting risks to processing claims. The Information Technology team equips our colleagues with the latest tools to complete their work efficiently and with the highest standards of excellence. The team is responsible for shielding the company’s systems from security risks, while designing technology strategies that enable AIG’s businesses to achieve their goals. AIG’s Information Technology functions include enterprise architecture, software and systems engineering, cybersecurity, and technology risk and compliance.

The Duck Creek Policy Product Architect will lead the Standard Commercial Underwriting Platform (SCUP) Duck Creek Product Architecture strategy, leveraging systems, data, and processes, while aligning with the business strategy.  The role will deliver business value through driving transformation in workflow, pricing and product development on the SCUP Digital Workflow and Policy Administration System for Commercial Insurance.

Responsibilities

Lead a team of Technical Business Analysts to define insurance products, define Duck Creek hierarchy and re-use, and define low level technical requirements, for new or changes to existing SCUP products.

Lead workshops with Business Subject Matter Experts (Underwriting, Operations, Actuarial etc), across geographical regions and Lines of Business, to elicit Business requirements that will in turn be translated into technical requirements.

Facilitate meetings with divergent Business Subject Matter Experts, and IT Architects, while driving consensus on requirements.

Lead and mentor a team of technical BAs.

Transform requirements from the Business SMEs into detailed System requirements.

Document requirements to allow business partner prioritization, while minimizing unnecessary variation.

Define insurance products with a focus on Duck Creek

Ability to work directly with IT Architects and Development teams to explain and answer questions on requirements, and triage defects.

Channel business input to solution design and validate against business objectives.

Proactively chase open questions/issues to drive Requirements artefacts to approval.

Conduct quality review of Requirements artefacts produced by the technical BAs.

Ability to lead Business demos with Senior Leadership.

Build effective working relationships with business partners, and across the project team at all levels, to aid effective collaboration and communication.

Conduct retrospectives/lessons learned and present recommendations to continually improve processes and templates.

Build, develop, and grow business relationships vital to the success of the project.

Requirements

Bachelor's degree in Computer Science, Information Technology or similar.

10+ years Commercial Insurance experience in a similar position (with similar responsibilities to those described above).

Experience defining Product Frameworks (including Product Definition, rules, inheritance) with Duck Creek technology.

Experience with defining & implementing global commercial insurance products with Duck Creek Policy

Process and workflow improvement experience required.

Proven track record of engaging with business executive stakeholders.

Ability to drive alignment on scope, requirements, and designs across multiple diverse business groups.

Excellent communication skills and the ability to collaborate effectively with technical and non-technical stakeholders.

Prior experience working in an international environment is an advantage.

Adaptable and can adapt to shifting priorities, demands and timelines.

Flexible during times of change.

Ability to read communication styles of team members and contractors who come from a broad spectrum of disciplines.

Ability to elicit cooperation from a wide variety of sources, including upper management, and other teams/departments.

The base salary range for this position in New York, NY is $118,000 -$178,000. In addition, the position is eligible for a bonus in accordance with the terms of the applicable incentive plan. We’re proud to offer a range of competitive benefits, a summary of which can be viewed here: AIG Benefits Overview.

Veteran's encouraged to apply

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#duckcreekpolicyproductarchitect #technology #AIG #hiring

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of belonging

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities.  If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.  

Functional Area:

IT - Information Technology

AIG PC Global Services, Inc.