Overview of the Role: Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services. Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together. **Overview of Chief Information Security Office (CISO):** The Chief Information Security Office (CISO) is home to deeply talented colleagues that work to ensure the safety of Citi's clients', our revenue, our employees and our proprietary data. We manage information security as one end-to end program – one with a clear mandate and accountability. Our mission is a program that is fully anchored to modern control and architectural frameworks, is fully aligned with the enterprise architecture of the firm and is deeply integrated into the sectors and functions. **Overview of the Role:** The Vice President, Info Sec Tech Lead Analyst is responsible for providing expert support and leadership to email security and brand protection functions, projects, and programs. They will be responsible for interactions with vendors, employees, and stakeholders of the team’s services. The Lead Analyst will provide operational support, intelligence gathering, project and program management, analysis and report development, publishing, and briefing. Besides managing aspects of the day-to-day function of these programs, he or she will partner with various cyber and information security teams to enhance current solutions and find new solutions to stay ahead of the ever-changing cyber threat. The position will require substantial collaboration with other members of the team and across other Cyber Security Operations teams ensuring appropriate email security support and solutions are triaged appropriately. #CISO **Roles & Responsibilities:** + Provide expertise and experience to existing and future functions and projects focused on email threats and controls. + Actively monitor and research cyber threats with a direct or indirect impact to the Citi brand + Analyze and provide oversight of analysis of email threats and controls + Provide leadership, solution design, and hands-on development support for email security controls + Develop and manage processes to track identified incidents to resolution + Develop weekly, monthly, quarterly, and annual metrics and reports as needed + Develop written analytical reports and give presentations on findings + Triage information received from vendors and process that information through previously defined internal workflows + Manage third party vendors to ensure proper delivery of services + Manage meetings with internal stakeholders to address open issues and identify process improvements + Actively engage in liaison activities with intelligence communities, industry associations, peer institutions, and information sharing communities + Apply developed communication and diplomacy skills to guide and influence decision makers + Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets, by driving compliance with applicable laws, rules, and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing, and reporting control issues with transparency + Keep up to date with the ever-changing cyber security landscape to remain relevant and knowledgeable through internal and external certifications + Other responsibilities as needed **Specifications/Qualifications:** + Highly technical and analytical expertise, with a proven deep background (preferred 5+ years’ IT experience in addition to cybersecurity) in technology design, implementation, and delivery. + Minimum 3+ years working in security engineering or security operations role, with a focus on email security + Strong experience with configuration, administering, troubleshooting email routing and filtering in Exchange, Exchange Online, Proofpoint and other enterprise level email security gateways (such as inbound routes, whitelists, email firewall rules, spam/AV, logging/reporting, TAP, TRAP, domain rewrites, secure messaging and recipient verification). + Experience in analyzing domain email activity and deploying SPF, DKIM and DMARC authentication + Strong understanding of and demonstrated experience with the tools and sources available to conduct email and threat analysis + Experience with enterprise phishing defense concepts and technologies + Cross-functional understanding of email operations, security practices and the user experience + Knowledge and experience creating and maintaining policies, standard operating procedures (SOPs) and technical documents + Bachelor’s degree or equivalent work experience; IS Certifications are desired (CISSP, GSEC, GCFA,GREM, Security+, CISA, CISM). Email vendor certifications a plus. + Ability to identify and develop new processes to address cross-functional and cross-business requirements and implement + Ability to manage projects and ensure tasks are being met timely. Work with leaders of Cyber Security Operations teams to track, drive and report on strategic initiatives. + Ability to organize and appropriately prioritize multiple, ongoing tasks via efficient time management and forecasting. Project management skills a plus + Ability to work independently, as well as in team situations, to help internal and external customers achieve desired results + Experience with data analysis and data visualization + Demonstrated capability to produce written products on a reoccurring basis by working with cross-functional and cross-enterprise teams + Strong written and verbal communication and presentation skills + Communication and presentation skills to senior client and senior internal stakeholder meetings ------------------------------------------------------ **Job Family Group:** Technology ------------------------------------------------------ **Job Family:** Information Security ------------------------------------------------------ **Time Type:** Full time ------------------------------------------------------ **Primary Location:** Irving Texas United States ------------------------------------------------------ **Primary Location Full Time Salary Range:** $125,760.00 - $188,640.00 In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. ------------------------------------------------------ **Anticipated Posting Close Date:** Feb 05, 2025 ------------------------------------------------------ Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review **Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm)** . View the "EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) " poster. View the EEO is the Law Supplement (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP\_EEO\_Supplement\_Final\_JRF\_QA\_508c.pdf) . View the EEO Policy Statement (http://citi.com/citi/diversity/assets/pdf/eeo\_aa\_policy.pdf) . View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\_%20English\_formattedESQA508c.pdf) Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.