Do you thrive in a stimulating and dynamic environment where project management skills are key? Look no further. We are seeking a Vice President who is curious, analytical, and passionate to become part of our team.
At BlackRock, we strive to empower our employees and actively engage your involvement in our success! Experience what it feels like to be part of an organization that makes a difference!
The Americas Transfer Agency Oversight Team is responsible for coordinating multiple transfer agents servicing our Mutual Funds, ETFs, Closed End Funds, Registered Alternatives, Money Markets and 529 product suites. Our scope includes daily operational support of our portfolio managers cashflows, monitoring the transfer agent’s service levels, and development of new operating models and technology with the transfer agents in support of new and innovative product offerings. We partner closely with intermediary operations teams, transfer agents, vendors, as well as internal teams such as the Product Groups, Legal, Fund Administration, Risk and Compliance.
Responsibilities:
• Specialize in all aspects of a designated set of alternative investments, including tender offer funds, interval funds, REIT funds, and business development companies.
• Lead a team supporting Registered Alternative funds.
• Partner with transfer agents, intermediary partners, technology teams, sales, and relationship teams to ensure a superior client experience.
• Maintain a robust control environment by proactively analyzing errors and issues to see opportunities for process improvement at the transfer agents or within BlackRock and implement corrective action plans to prevent recurrence.
• Understand the product offerings and successfully deliver outstanding client service.
• Understand operational workflow of Alternative products.
• Knowledge of DTCC/NSCC Mutual fund processing and AIP processing.
• Conduct on-site operational visits (Health checks) with key transfer agents supporting BlackRock products.
• Participate in the agreement process with Contracts and Admin team to ensure operational capabilities for all supported products.
• Maintain a team environment passionate about risk and controls.
• Engage transfer agents and internal oversight teams to improve services and resolve open issues affecting intermediaries.
• Own the build out of operational support for new products.
• Ability to analyze new business requirements, and how to implement them within Transfer Agent Vendor and internally at BlackRock.
• Use a proactive approach to continuous process improvements, collaborating across teams and functions and purposefully drive improvements and adoption of changes.
Qualifications:
• Undergraduate degree in finance, economics, business, or a related field.
• A comprehensive understanding of sophisticated financial products, including alternative investments.
• Minimum of 5 years management experience in the asset management industry.
• A deep understanding of intermediary and transfer agency operations, including AIP processing.
• Prioritize relationship management skills – the ability to work with senior leadership, key clients, and internal teams.
• Seek opportunities for enhancements or service initiatives and bring to completion.
• Possess advanced Excel skills, including ability to write macros.
• Maintain strong interpersonal and customer service skills.
• Work both independently and in a group environment.
• Be detail-orientated as well as possess a sense of ownership.
Other
• Travel: Some
• Direct Reports: Yes