Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Vice president - Controls Quality Assurance

Principal responsibilities

The VP - Controls Quality Assurance to;

The role will involve frequent liaison with a large range of stakeholders including:

Second Line of Defence (2LoD), Group Operations Executives and Regional Forums , Businesses BRCM, RMM , Procurement stakeholders , TPRO, TPEMs, Risk Domains and Risk Stewards , Internal Audit and External Auditors / Local regulators liaison / engagement.Lead a team of SMEs supporting the Hub through guidance and training to ensure that the Hub provides a quality service and meets its commitment and obligations. Hold and maintain a strong understanding of regional and global regulations associated to third party risk, to be able to assure compliance as well as interpret and assess the impact of changes to regulation or policy on the GTPM HubBuild a strong relationship and be the contact point with 2nd Line of Defence (2LoD) - Global Third Party Risk and individual risk stewards. Provide training and upskilling of Hub resource. Ensure that the SME resource has the capacity and skills to meet the demand, including identifying, setting and supporting development and training. Identifying and setting development opportunities. Lead the resolution of findings identified through HSBC internal control audits. Ensure the effectiveness and quality of Risk Domain guidance and subject matter expertise to the HUB on issues raised through the IRQs, RRQs and control frameworkManage key stakeholder relationships for the HUB, with Second Line of Defence, Procurement, TPEM’s, TPRO’s. Management and completion of agreed changes to frameworks operated across the HUBs. Working with the leadership team to identifying development needs and provide ongoing training. Provide opportunities to continuously improve and optimize the capabilities of the Hub by extensively reviewing and improving existing processes. Embedding and overseeing the TPM procedures and assuring adherence to policies and processes within the Hub team. Set and execute a plan of periodic process adherence reviews to ensure processes are being performed to a satisfactory and consistent quality and within agreed timescalesReview of analysis, MI and reporting produced by the Global Hub MI team. Drawing out key themes, trends or risks that could both positively or negatively affect the achievement of HSBC's organisational objectivesDemonstrates the ability to understand and translate strategy into own Function, aligning directions accordingly. Provides the highest standards of delivery and embeds this in the team. Actively sets stretching goals for self and team and deliver them with courage and tenacity. Authentically engages with the team, colleagues and business partners to deliver at pace Makes considered decisions that protect and enhance HSBC values, reputation and business. Works collaboratively and communicates persuasively, emphasizing teamwork, diversity, and knowledge-sharing both within HSBC and with external business partnersProven track record in role modelling the Group values and behaviours, authentically engaging with your team, colleagues and customers to deliver superior Customer Service through them