Vice President of Operations
Location: Massachusetts

Are you a dynamic leader with a passion for driving growth and excellence in behavioral healthcare services? Pyramid Healthcare is seeking an experienced Vice President of Operations to oversee strategic and operational success, champion program development, and ensure the highest standards of care across our facilities.

Key Responsibilities

Strategic Leadership

Drive the growth of services by planning, designing, and implementing strategies that align with organizational goals. Build new programs in collaboration with community stakeholders.

Operational Oversight

Manage all business aspects of facilities, including marketing and support services. Oversee fiscal, regulatory, and accreditation compliance to meet operational objectives. Ensure adequate staffing, effective resource management, and budget adherence.

Team Development

Assist with hiring, training, and mentoring program directors and operational staff. Provide leadership that fosters a culture of collaboration, customer service, and quality care.

Quality Assurance

Review clinical protocols, length of stay, and ensure adherence to service definitions. Support program directors in meeting performance targets and payer mix goals. Lead efforts to meet evolving client needs and regulatory requirements.

Qualifications

Education & Experience

Bachelor’s degree in business management, psychology, social work, nursing, or related field (Master’s preferred). 3-5 years of management experience in substance use or mental health services, with expertise in clinical program development and supervision. Extensive knowledge of clinical treatment modalities and regulatory standards.

Skills & Abilities

Exceptional communication, problem-solving, and crisis management skills. Proven ability to manage multiple facilities and teams effectively. Strong clinical judgment and operational acumen.

Why Join Pyramid Healthcare?

We offer a competitive Total Rewards package, including:

Medical, dental, and vision insurance Flexible spending accounts 401(k) with company match Paid time off and tuition reimbursement Employee recognition programs and referral bonuses

Our CORE Values

At Pyramid Healthcare, we live by our CORE values:

Integrity: Being honest, transparent, and ethical. Dedication: Delivering exceptional care with unwavering commitment. Collaboration: Achieving excellence through teamwork. Passion: Improving lives with a relentless desire to support our mission.

Take the Next Step in Your Career

Ready to make a difference? Visit Pyramid Careers to learn more and apply today.

Pyramid Healthcare is an Equal Opportunity Employer and celebrates a diverse workforce.