Vice President of Programs/Operations Requisition Number 2024-7818 Overview

The Vice President of Operations is responsible for providing thought leadership, direction and oversight to Club operations and programs. Develops and implements strategy for positive youth development and member experience including safety, program quality, and partnership development. Leads Club staff with employee recruitment, retention and training. Collaborates with appropriate senior staff to develop and monitor Operation’s fundraising, programming, financial, and human resources goals and plans.

Responsibilities Leadership and Strategic PlanningDevelops, communicates and implements organization’s operational policies and procedures, and monitors forOrients and trains organization staff to Boys & Girls Club’s optimal Club Experience, protocols and quality measures to improve program Determines optimum number, model and placement of clubs; recommends and helps implement changes supported by analysis of resources andDevelops membership and optimal and average daily attendance targets and plans and executes strategies to achieveWorks with Executive Leadership Team to develop the organization's plans and programs as a strategic thought partner, particularly from the perspective of the Programs & OperationsDetermines optimum club hours of operation required to achieve organization’sLeads and guides program staff in developing, monitoring, and improving programs in Clubs to achieve the optimal Club Experience asCollaborates with Director of Grants & Special Initiatives and Finance to monitor grant compliance and improve program delivery in clubs; works together to develop grant proposals and to obtain and report on outcomesCommits to data driven decision making with a focus on optimal club experience and optimal staffProvides leadership and direction to operations on managing crisis

Board – Committee Development

Participates in and reports on operations at BGCCV corporate boardCoordinates and leads Impact/Operations committee meetings, including preparing meeting agendas and reporting on meetingCollaborates with Resource Development staff BudgetAnalyzes operation’s needs, develops budget that supports those needs, monitors budget and reports variances in revenue andCollaborates with Chief Finance Officer to develop and execute strategies to meet budget targetsMarketing, Public Relations & DevelopmentParticipates in activities to maintain good public relations for Club programs, services andCollaborates with Resource Development to develop strategic plan for club initiated fundraising efforts; monitors plan and implements strategies to ensure targets areServes as an organization Staff ManagementManages Programs & Operation’s Department staff including recruiting and onboarding a diverse and qualified staff, training and developing staff, identifying performance objectives, and monitoring and providing feedback onWorks with Director of Club Experience and other operations management staff to determine club staffing levels that best support effective program delivery, budget compliance and ensures safety; seeks support from

Facilities and Property

Assesses risk and implements programs and policies to minimize loss and exposure toOversees identification of and prioritizing of capital improvements needed by clubs, secures approval and funding and reviews bids and monitorsDevelops and communicates policies regarding buildings, grounds, vehicles, equipment, upkeep, usage and maintenance; monitors adherence to those policies andDevelops and communicates policies concerning use of clubs, equipment and grounds by outside organizations when clubs are closed.Visits clubs regularly and inspect vehicles regularly to ensure they are safe, attractive, and well-Oversees strategy and procedure to determine clubs’ building, equipment and grounds maintenance and repair needs; monitors priorities andOversees capital projects and building improvements to meet organization AdministrativeManages programs & operation’s administrative processes and ensures that administrative data, from the club level up, is accurate and timely, and follows organizational administrative policies Qualifications EducationBachelor's degree from an accredited college required

Experience

A minimum of ten years of work experience where operations consists of multiple locations, budget oversight, team development and management, and responsibility for fundraising, boards and budgets.SkillsDemonstrated ability to organize, direct and coordinate operations; personnel supervision, recruitment and retention of key personnel; facilities management; and budget development andLeadership skills, including negotiation, problem solving, decision makingKnowledge of the mission, objectives, policies, programs, procedures and principles and practices of non-profit organizations and youth development servicesAbility to manage multiple tasks and to develop solutions to problems with limitedExcellent human relations skills and ability to motivate staff andStrong oral, written and presentation communicationAbility to establish and maintain effective working relationships with Club staff, Board members, volunteers, community groups, and other relatedAdvanced understanding of basic office applications including MS Office (Word, Excel, PowerPoint, and Outlook)

 

ENVIRONMENT & WORKING CONDITIONS:

Physical requirements include walking, climbing stairs, and sitting for four plus hours per day. Light work, exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently.Normal internal office environment with frequent travel to Clubs. Occasional  weekend and evening work to support organization’s fundraising events, committee meetings, special events, and activities. Frequent internal contacts with employees throughout organization is required.

 

Exempt employees are not entitled, under the Fair Labor Standards Act (FLSA), to the protections of the wage and hour laws of the state or the FLSA. Exempt employees must always be paid on a salary basis and not be subject to reduction based on the quality or quantity of work performed.

 

The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, nor to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications and objectives required of employees assigned to this job.