You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.

As a Product Manager in Global Customer Platform, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the launch of products, gather crucial feedback, and improve top-tier client experiences. With good commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.

 Job responsibilities

Develops a product strategy and product vision that delivers value to customers. Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap. Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition. Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability. Excel in communication, collaboration, and coordination across product and technology to recommend the needs of our customers are clearly understood and we expeditiously deliver solutions that meet or exceed their needs and expectations. Remain flexible in a changing environment due to high demands from products across the firm all working to solution their highest priority change.

Required qualifications, capabilities, and skills

5+ years of experience or equivalent expertise in product management or a relevant domain area Advanced knowledge of the product development life cycle, design, and data analytics Demonstrate ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management. Excellent organizational skills to effectively track and manage work in a fast-paced and complex environment. Understand the process and new ideas of Agile software delivery. Building good and lasting relationships with Product stakeholders Excellent verbal and written communication skills to effectively collaborate with stakeholders, present findings, and document requirements.

Preferred qualifications, capabilities, and skills

Demonstrated prior experience working in a highly matrixed, complex organization.