Join our team  as a Reporting Delivery Lead,, where you will have the opportunity to define and deliver the reporting strategy framework needed to support the operational management of the business across customer, controls, productivity and efficiency agenda. Having strong domain understanding of Fraud and FinCrime Operations, combined with demonstrated success around design and implementation of robust reporting and MI solutions will be critical for this role. The role will equally include supporting the business solve business problems by using data and by providing descriptive, diagnostic, and prescriptive analytics and insights.

As a Reporting Delivery Lead, you will play a crucial role in supporting our Fraud and Financial Crime Operations. You will work closely with both internal and external teams to deliver performance reporting and insights. Your role will involve collaborating with senior leaders to define and deliver the reporting strategy and framework that supports our operational management in achieving Customer, Controls, Productivity, Efficiency, and Financial OKRs. Your understanding of Fraud or Financial Crime Operations, combined with your proven success in designing and implementing robust reporting and MI solutions, will be critical for this role. You will also have the opportunity to support our business in solving problems using data, providing descriptive, diagnostic, and prescriptive analytics and insights.

Job responsibilities

Leading the end-to-end reporting product delivery processes which includes Intake Management, Issue Management, Re-certification, and Funnel Management for Fraud/FinCrime Operational Team requests. Implementing the team’s reporting strategy and creating the delivery roadmap and prioritisation through collaboration with the senior stakeholders. Working with Business Analysts within the team in the implementation of governance and control activities which includes completion of Business Requirement Document (BRD), QA/Testing, Peer Review, and Business Sign Off. Reviewing and understanding business requirements and deciding the best reporting solution available. Acquiring the relevant approvals on data use (DUC) and privacy impact assessments (PIA). Understanding gaps in data and working with external teams to onboard new data into datalake that will enable fully-automated reporting solutions. Understanding the Fraud and FinCrime Operational functions Building strong relationship with internal and external stakeholders, may or may not manage individual contributors Proactively providing ‘’value-add’’ to the business by telling a story behind the numbers through analysis and insights. Creating business cases that would help the operations team drive performance KPIs Synthesizing data and translating that into usable information and making recommendation that would help the business make decisions

 Required Qualifications, Capabilities and Skills

10+ years in a business analytics, reporting, or data-related role, with relevant leadership and people management skills. Experience supporting Fraud or Financial Crime Operational Teams in a Reporting/BA/Data Lead role Experience in creating a reporting strategy, roadmap, and delivery plans. Demonstrated ability to perform descriptive, diagnostic, predictive and prescriptive data analysis Strong understanding of data – governance, controls, design,  structure, architecture, and tooling. Strong problem-solving aptitude and idea generation, with the ability to go from conceptualization to execution. Ability to articulate complex data language to non-data users in a way that would be easily-understood Strong inter-personal skills with ability to forge strong relationships with key stakeholders  Excellent oral and written executive-level communication and presentation skills. Excellent organizational and project management skills. Ability to manage own workload and deliverables.

Preferred Qualifications, Capabilities and Skills

Experience using JIRA/Confluence and working in Agile/Scrum environment is a plus.