Empowerment Through Advocacy. Healing Through Support.  The YMCA is now hiring Victim Advocate Specialists!

The Victim Advocate Specialist is responsible for providing critical support to victims of violence, particularly youth, in the Humbolt Park, Austin, Little Village/Pilsen community. This position offers direct services to individuals who have experienced trauma as a result of violence, ensuring that they have access to the resources, advocacy, and emotional support needed for recovery and empowerment. The Victim Advocate Specialist will play a key role in creating a safe environment for victims, assisting in navigating legal, medical, and social services, and working closely with community partners. Provide a 24/7 on call service for response for emergency call responses.

Salary range starts at $50,000 annually with full-time benefits and opportunities to grow within the organization

Our staff is the Y's greatest asset. Our teams provide valuable skills, knowledge, and passion that is essential to the contribution and positive impact in our communities, which is why we offer Y employees numerous perks and benefits, including:       We offer salaries that reflect your skills, experience, and the value you bring to our team.  Comprehensive health, dental, and vision insurance plans for eligible employees, along with access to wellness programs, mental health resources, and a family gym membership.  Generous paid time off (PTO), including paid holidays. We also offer flexible work hours to help you balance your personal and professional life.  403(b) plan with company contributions after 2 years of service to help you plan for your future.  Opportunities for continuous learning through workshops and training programs.  A supportive work environment that values diversity, equity, and inclusion. We are committed to creating a workplace where everyone feels welcome and respected.  Discounts on programs, employee assistance programs, and company-sponsored events. 

Scope of Responsibilities:

Provide one-on-one support to victims of violence, including crisis intervention, safety planning, and emotional support. Offer trauma-informed counseling and guidance to victims, empowering them to navigate their recovery process. Assist victims in accessing services such as medical care, mental health support, legal assistance, and housing resources. Serve as a liaison between victims and law enforcement, ensuring that the victim’s needs are understood and addressed during the investigative and judicial process. Engage with the community to raise awareness about victim services and resources. Lead or participate in community events, workshops, and support groups to educate the public about victimization, trauma, and available support services. Provide education on victims' rights, confidentiality, and the importance of seeking support in the aftermath of violence.

Collaboration and Coordination
 

Develop and maintain relationships with community partners, community organizations including local law enforcement, hospitals, legal professionals, and mental health providers. Coordinate with other service providers to ensure comprehensive support and follow-up for victims of violence.

Case Management and Documentation

Maintain accurate, confidential, and up-to-date case files for each victim, documenting interactions, progress, and services provided. Develop and implement individualized service plans for victims based on their unique needs and circumstances. Track and report case progress, challenges, and outcomes as required by funders, the organization, or partner agencies. Support a case load of 15- 20 Clients

Crisis Response and Support
 

Be available to respond to crises or emergencies involving victims of violence, offering immediate emotional support and safety assistance. Assist victims in identifying and addressing immediate safety concerns, including arranging emergency shelter, if necessary. Provide a 24/7 on call service for response for emergency call responses known as CPIC Alerts

Advocacy and Empowerment
 

Advocate for victims within the legal system, ensuring that their rights are upheld throughout the legal process. Provide victims with information on available restitution programs, protective orders, and other legal remedies available to them. Empower victims to make informed decisions regarding their safety, legal options, and support networks.

Program Evaluation and Reporting
 

Track and document outcomes for victims and program effectiveness, providing reports to leadership and stakeholders. Participate in program evaluations, surveys, and assessments to continuously improve services and the effectiveness of the victim advocacy program.

Minimum and Preferred Qualifications:

Associate’s Degree in Social Work, Psychology, Criminal Justice. Minimum of 3-5 years of experience working in victim advocacy, crisis intervention, or related fields. Strong understanding of trauma-informed care, victim rights, and the challenges faced by individuals who have experienced violence. Ability to handle sensitive situations with confidentiality, empathy, and professionalism. Experience working with youth, particularly those who have experienced violence or trauma. Excellent interpersonal, communication, and organizational skills. Knowledge of local resources available to victims of violence (e.g., legal aid, counseling, shelter, medical services). Ability to work evenings and weekends, if needed, for emergency responses or community events. Ability to Commute: Humbolt Park (60651), Austin (60644), Little Village/Pilsen (60608)

Child Abuse Prevention - Supports the YMCA’s commitment to child abuse prevention by:

Reporting any items that may provide a health or safety hazard to staff, members or guests to your supervisor - Following all policies and procedures related to keeping children safe in our facilities and programs, including those related to the monitoring and supervision of children Reporting any suspicious behavior and violation of policy and procedures to your supervisor Completing all child abuse prevention training as required