Spectrum’s Product and Technology team creates, develops, and operates the nation’s fastest mobile service, most reliable internet service, most viewed live TV app, and the most advanced WiFi, serving nearly 100 million users and 500 million devices. We are transforming the next era of connectivity and entertainment experiences. The diversity of experience available within Spectrum’s Product and Technology team is unmatched and there are opportunities to grow your career as a designer, architect, engineer, developer, operator, or data scientist.  We are creative, disciplined, hard-working, complex-problem solvers that believe in collaborating to deliver the highest quality customer experience.

BE PART OF THE CONNECTION

As a Video & Voice Engineer III on Voice Video Infrastructure team, under minimal supervision, you’ll ensure the integrity and stability of all enterprise telecommunications-based systems by leading the design, installation, configuration, monitoring, maintenance, and support of all telecommunications services. Consult with internal teams and departments to leverage telecommunications technology resulting in improved business processes and solutions.

WHAT OUR VIDEO & VOICE ENGINEER III’S ENJOYS MOST

Working on the cutting edge of voice, video, and messaging technologiesDesigning satisfying solutions to make communication more efficient and intuitiveWorking closely with leadership from many different business units to build a collaborative environment

WHAT YOU’LL BRING TO SPECTRUM

Required Qualifications

Experience:5+ years of Network configuration work experience 5+ years of Voice operations experience in provisioning, administering, supporting TDM and VoIP telephony platforms Education:Bachelor's degree in related field or equivalent work experienceTechnical Skills:Proficiency with Cisco collaboration tools, audiovisual systems, routing, and monitoringVideo collaboration solutions using advanced audiovisual technologySkills:Knowledge of company products and servicesOperation SupportInfrastructure managementMonitoringSystem DocumentationCapacity PlanningTraffic EngineeringIncident ResponsePerformance AnalysisCustomer ServiceProblem SolvingExtensive knowledge of telecommunication protocols and telephony network architecture.Extensive knowledge of IP networking and routing protocolsProven IP network, VoIP and QoS troubleshooting capabilities. Certification is a plus.Hands on experience with the management and support of Session Boarder Controllers or similar technologiesAbilities:Ability to perform complex tasks in order to monitor, tune and diagnose problemsAbility to use personal computer and software applicationsAbility to identify technology uses and advise leadership on new tools, software and options related to Voice and Video ProductsAbility to communicate effectively with technical and nontechnical teamsTravel Ability:Office Environment. Schedule:Full Time. Occasional evening and weekend work to meet deadlines and/or significant support issues. On-call work may be an essential function of the jobPhysical Requirements:Sitting for extended periods of timeDexterity of hands and fingers to operate a computer keyboard or mouse, and to handle other computer componentsLifting and transporting of moderately heavy objects, such as computers and peripheralsMinimal travel required

Preferred Qualifications

Strong audiovisual background with hands-on experience in deploying and managing AV systemsProven project management skills, including the ability to oversee and deliver AV-related projects on time and within scopeSelf-motivated, able to work independently, and take initiative to achieve tasks efficiently.

SPECTRUM CONNECTS YOU TO MORE

Innovative Tools & Tech: Work with high-performing software and applications on the forefront of the digital telecommunications industry.Dynamic Growth: The growth of our industry and evolving technology will power your career as you move up or around the company.Supportive Teams: Who you are matters here. And, we aim to foster an inclusive workplace where every person is empowered to bring their best ideas.Total Rewards:See all the ways we invest in you—at work and in life

Apply now, connect a friend to this opportunity or sign up for job alerts!

INO301 2024-40904 2024

Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 100,000 individuals working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.

Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.