THE JOB:

As a Villa Services Coordinator at The Cosmopolitan, you will set the stage for guest experience with your welcoming smile and service. By understanding  their unique stories and needs, you will own their experience to create WOW moments and memories they will carry with them far  beyond their stay with us.

THE STARTING PAY: $19.00 per hour

THE DAY-TO-DAY:

Handle guest food and beverage orders with the appropriate restaurant and/or In-Room DiningExpedite requests for transportation reservations, restaurant reservation, Spa appointmentsAssist Butlers in delivering timely and complete services to the guestsSet up orders, deliver these orders to the Butler assigned and maintain a clean working area in the kitchenOrder supplies through the IP System and PurchasingAssist in the arrangement of personal services, such as haircutting and styling, manicure, massage, etc. for Villa guestsMaintain Butler’s pantry and all other assigned areas in a neat and serviceable conditionKnowledgeable of liquor brands, beers and non-alcoholic selections available; the particular characteristics and description of every wine/champagne by the glass and major wines on the wine list and guest room layout; locations and room numbers/namesCheck storage areas for proper supplies, organization and cleanlinessInspect table set-ups; check for cleanliness, neatness and agreement with guest's order and departmental standards

THE RIGHT CANDIDATE WILL HAVE:

Ability to work varied shifts, to include weekends and holidays.High School Diploma, GED or equivalent.2+ Years of Prior Relevant guest service experience.Experience in a similar resort setting.Experience with InfoGenesis and LMS systems.

THE PERKS & BENEFITS:

Wellness incentive programs to help you stay healthy physically and mentallyAccess to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and moreFree meals in our employee dining roomFree parking on and off shiftHealth & Income Protection benefits (for eligible employees)Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

Are you ready to JOIN THE SHOW? Apply today!