The opportunity
To perform daily health, check Scripted/Manual to ensure uptime and availability of AVD/Citrix related services
What we are looking for
Experience with VDI technologies such as Azure Virtual Desktop/W365 (Primary Skill) and Citrix (Secondary Skill), including image management, deployment, monitoring and maintenance. Extensive knowledge of AVDGood understanding of the Microsoft Azure platform and experience of Azure Virtual Desktop deployment and managementExposure on installing, configuring, and troubleshooting AVD Stack and client issuesHas good understanding of the concepts of RemoteApp, Microsoft Windows 10/11 MultiSession OS, Host Pools, AVD related OUs and FsLogix for best performance and reliabilityExperience in Monitoring & Troubleshooting issues using Azure Desktop Insights, NewRelic etc.Nice to have - Experience with Terraform Cloud, IDE Platforms, Powershell and Azure DevOps & tools like NerdioNice to have – Experience with deployment technologies like Intune and SCCM
What motivates you?
What can we offer you?
Our commitment to you
We lead with our Values every day and bring them to life together.Boundless opportunity
We create opportunities to learn and grow at every stage of your career.Continuous innovation
We invite you to help redefine the future of financial services.Delivering the promise of Diversity, Equity and Inclusion
We foster an inclusive workplace where everyone thrives.Championing Corporate Citizenship
We build a business that benefits all stakeholders and has a positive social and environmental impact.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.
Manulife is an Equal Opportunity Employer
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.
Working Arrangement
Hybrid