**The Opportunity** The Virtual Event Producer at Manulife will be responsible for leading all aspects of virtual and hybrid events from inception to completion. This includes planning, coordinating, and completing virtual events such as webinars, virtual conferences, online workshops, and live streaming sessions. The ideal candidate will have a strong background in event production, excellent organizational skills, and a passion for creating seamless and impactful digital experiences. **Key Responsibilities:** **Event Planning and Strategy:** + Collaborate with internal partners to define event objectives and goals. + Develop detailed project plans, timelines, and budgets for each event. + Research and recommend digital platforms and tools that best fit the event requirements. **Content and Program Development:** + Work with speakers, presenters, and content creators to develop engaging and relevant content. + Coordinate rehearsals and content reviews to ensure high-quality presentations. + Build and manage event agendas, run-of-show documents, and production schedules. **Technical Coordination:** + Coordinate the technical setup and configuration of virtual event platforms. + Coordinate with IT and AV teams to ensure all technical aspects are functioning smoothly. + Troubleshoot technical issues during live events to minimize disruptions. **Marketing and Promotion:** + Collaborate with the marketing team to develop promotional strategies and materials. + Manage event registration processes and attendee communications. + Apply social media and other digital channels to drive event attendance and engagement. **Event Execution:** + Serve as the primary point of contact during live events, leading all aspects of the production. + Monitor event progress and make real-time adjustments as needed. + Ensure a seamless and engaging experience for all participants. **Post-Event Analysis:** + Collect and analyze event data and feedback to measure success and identify areas for improvement. + Create post-event reports and presentations for internal and external collaborators. + Apply findings from past events to continuously improve future productions. **What are we looking for** + Bachelor’s degree in Event Management, Marketing, Communications, or a related field. + 3+ years of experience in digital event production or a related role. + Strong understanding of virtual event platforms (e.g., CVENT, Zoom, WebEx, ON24, Hopin). + Excellent project management and organizational skills. + Ability to work effectively under pressure and manage multiple events simultaneously. + Strong technical proficiency and problem-solving skills. + Outstanding communication and interpersonal skills. + Demonstrates a creative approach with a strong focus on detail and quality. + Experience with video production and editing software is a plus. **When you join our team:** + We’ll empower you to learn and grow the career you want. + We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. + As part of our global team, we’ll support you in shaping the future you want to see. \#LI-WAM **About Manulife and John Hancock** Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html . **Manulife is an Equal Opportunity Employer** At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com . **Primary Location** Toronto, Ontario **Working Arrangement** Hybrid **Salary range is expected to be between** $71,925.00 CAD - $119,875.00 CAD If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.