Position Title: Visitor Services Information Resource Assistant – Employee Participant

Conservation Legacy Program: Stewards Individual Placements

Site Location: Coconino NF – Red Rock Ranger District; 8375 State Route 179, Sedona, AZ

Application Timeline: Preference given to applicants that submit application by March 14, 2025

Terms of Service:

Start Date: April 21, 2025 End Date: November 28, 2025 Weeks of Service: 32

Purpose:

Stewards Individual Placements (Stewards), a program of Conservation Legacy, provides individuals with service and career opportunities to strengthen communities and preserve our natural resources. Participants serve with federal agencies, tribal governments, and nonprofits to provide institutional capacity, develop community relationships, and support ecosystem health. Stewards in partnership with the Coconino National Forest – Red Rock Ranger District will host a Visitor Services Information Resource Assistant.

 

This Visitor Services Information Resource Assistant is an Employee Participant position, the primary purpose of which is the dissemination of information and interpretive assistance to the public. The Resource Assistant will provide maps, recommendations, Leave No Trace/Tread Lightly, Environmental Preparedness, and other District and Forest specific information to a diverse group of visitors to the Coconino National Forest. The incumbent will assist FS personnel in interpreting and creating their own displays within a Forest Service Contact Center that is full of educational displays, maps, and activities for all ages.

 

Duty location is on the Red Rock Ranger District but may span the Visitor Information Services Center, Palatki Heritage Site, and Crane Petroglyph Heritage Site. Field work may necessitate walking on steep, uneven terrain and during inclement weather including hot, dry days with temperatures in the low 100’s and cold winter days with temperatures in the low 30’s.

 

Description of Duties:

Performs duties as assigned at the Red Rock Ranger Station Visitor Center including staffing the reception desk, answering phones, responding to voicemails, stocking printed guides and interpretive materials, and preforming light facility maintenance. Responds to a variety of inquiries regarding Forest Service activities, programs, exhibits, facilities, policies, and functions. Provides guidance to the public on rules and regulations regarding on-unit activities and attempts to gain public cooperation in protecting resources from damage and pollution. Serves as Collection Officer to sell forest timber permits and other items, such as maps and passes, in accordance with manual and handbook requirements. Is held responsible for submitting and accounting for collected monies using approved computer programs and records. Coordinates with staff specialists and public affairs office to provide the latest, most accurate and appropriate information to the public. Provides interpretive answers to a wide variety of visitor interests, such as the identification of local flora and fauna, geological formations, cultural and natural history, and responsible recreation ethics. Plans and presents interpretive talks, guided activities, and programs for visitors, local schools, and other groups. Uses a variety of tools, such as drawings, activity specific tools, and audio/visual equipment, as interpretive aids for presentations. Shadows other specialists in the field to assist in a variety of projects including wildlife surveys, range management, archeological surveys, commercial use inspections, and trail maintenance.

 

Qualifications:

Be able to work independently and as a team member. Be able to communicate effectively with a wide variety of visitors that are looking for information, fielding complaints, etc. Must have a valid driver’s license and be insurable by Conservation Legacy (over 21 years old or drivers license for at least three years). Must be 18 years or older. Must have High School Diploma or GED. Must have or be able to obtain a post-secondary degree by end of service (Associate’s or higher) United States citizen, United States national, or a lawful permanent resident alienHas received a high school diploma or equivalency certificate; or has not dropped out of secondary school to enroll as an AmeriCorps participant and agrees to obtain a high school diploma or its equivalent prior to using the education award.Agrees to provide information to establish eligibility and to complete necessary background checks.

 

 Preferred Qualifications:

Be able to work outdoors in extreme weather conditions for moderate periods of time. Be able to obtain collection officer qualifications

 

 

 

 

Benefits:

$15.00 Hourly Wage$250.00 Weekly Additional BenefitProfessional Development and Training FundsOn-the-job training related to position responsibilities

 

 

How to Apply
Apply on-line at: https://stewardslegacy.org/open-positions.  In addition to your resume, please submit a one page cover letter highlighting why you are interested in this position and how your background and experience will help you succeed in this position.

 

 

Application Timeline: Preference given to applicants who submit applications by March 14, 2025

 

 

Supervisor Name and Contact Information:

Program Contact information: Roddy Cobb, Jr. at rcobb@conservationlegacy.org Service Site Contact information: Anica Mercado at Mercado@usda.gov

 

Conservation Legacy is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. 

 

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or reasonable accommodations due to a disability during the application or recruiting process, please send a request to the hiring manager. 

 

 

Additional Details

Physical Requirements:

Conservation Legacy is committed to the full inclusion of all qualified individuals and will ensure that persons with disabilities are provided reasonable accommodations to perform essential functions. Some positions may require periodic overnight travel, non-traditional hours, ability to move across varied terrain, use program-specific tools and a range of technology on an infrequent or frequent basis. Exerting up to 25 pounds of force occasionally to lift, carry, push, pull, or otherwise move objects. Ability to safely drive an organizational vehicle may also be required for some positions. If you need assistance and/or a reasonable accommodation due to a disability during application or recruiting process, please send a request to the hiring manager.

 

Time Requirements:

This position is expected to serve 40 hours each week, but exact service schedules may vary.Lunch breaks will not be counted towards weekly hours.

Evaluation and Reporting:

Reporting requirements include, but are not limited to, bi-weekly timesheets and accomplishment tracking.