As the Visual Merchandiser, you'll play a pivotal role in curating an excellent customer journey within the store. In this role, you'll have the exciting opportunity to elevate the collection in a way that's both inspiring and commercially savvy, aimed at maximising both indirect and direct customer service while driving sales performance to new heights.
Key Responsibilities:
Offering customers a high level of service through styling advice, product knowledge and store experience
Analysing selling information and taking responsibility for the visual direction of the store
Installing window displays
Creating inspiring outfits and styling mannequins
Merchandising stock on the shop floor as per company directives
Supporting the sales staff with store operations
Setting the visual merchandising standard for the store and training the team
Being a brand ambassador and providing the best experience for our customers
QualificationsFor the role of Visual Merchandiser, we seek individuals who embody the spirit of Teamwork, Entrepreneurship and Constant Improvement, fostering an environment of collaboration and shared achievements. Your optimistic outlook and flexibility in adapting to evolving circumstances and customer preferences are key attributes we value. You take independent initiative, addressing business & customer demands with both efficiency and effectiveness.
What You Need to Succeed:
Knowledge
An understanding of the latest trends, fashion and silhouettes
Experience working with visual-merchandising guidelines, including window display and mannequin styling.
Experience taking informed VM actions based on commercial KPIs and sales data.
Motivation
You have a strong interest in fashion, VM strategy and trends
You should be motivated by elevating customer experience in-store through visual outputs and direct customer service
You are open to learning new things and developing professionally and personally
Behavior
You listen to and show interest in all colleagues' ideas and opinions
You support others to grow by giving constructive feedback and sharing product knowledge
You express your own opinions and are willing to accept and contribute to agreed outcomes
You are self-aware, understand that actions have consequences and are respectful and non-judgemental in your interactions
You prioritise efficiently and adapt to sudden changes
You get results through trial and error
You come up with new ideas
You communicate clearly and concisely
Additional InformationADDITIONAL INFORMATION
This is a full-time position offering 44 hours a week.
Benefits:
We offer all our employees attractive benefits with extensive development opportunities around the globe. All our employees receive a 25% staff discount, usable on all our H&M Group brands in stores and online. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.
In addition to this. Store-based colleagues also receive:
uniform allowancecareer development opportunityannual leavebirthday leaveInclusion & Diversity
At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people who share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, what we perceive as possible and how we choose to relate to our colleagues and customers all over the world, therefore all diversity dimensions are taken into consideration in our recruitment process.
& Other Stories
& Other Stories offers fashion-loving women a wide range of shoes, bags, accessories, beauty and ready-to-wear – all equally important for the whole look. We inspire women to create their own personal style and expression. Our ateliers design diverse collections with great attention to detail and quality, always with modern femininity in mind. Learn more about & Other Stories here.