Pioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in advanced wound care, ostomy care, continence care, and infusion care. With around 10,000 colleagues, we provide our products and services in almost 100 countries, united by a promise to be forever caring. Our solutions provide a range of benefits, from infection prevention and protection of at-risk skin, to improved patient outcomes and reduced care costs. Group revenues in 2022 were over $2 billion. The company is a constituent of the FTSE 100 Index (LSE:CTEC). To learn more about Convatec, please visit http://www.convatecgroup.com

•Meeting end user needs by ensuring the uptime, performance, resource availability, and security of the computers managed within established budgets and operational guidelines
•Acquiring, installing, and upgrading computer components and software and planning for/responding to service outages and other problems
•Automating routine tasks using scripting and writing basic computer programs to address more complex systems software configuration and enhancement

 

This position is a hands-on role, integrated in an energetic growing team where the primary role will be to take care of the company IT Infrastructure. As a member of the Hosting team, you will work closely with other teams and support them. Your responsibilities will be to automate, when possible, monitoring and operate and manage infrasctruture. You will cover problem and incident management, problem analysis, problem solving and access management.

We are looking for a team player, willing to collaborate and learn in a fast-paced environment, and able to work independently with high self-motivation.

Key Duties and Responsibilities

Implementation and ongoing maintenance, security, and availability of Windows and VMware infrastructureTroubleshoot and resolve Windows OS and VMware related incidents and problems according to customer processesPerform Root Cause Analysis (RCA) for OS and VMware related service problems as part of problem managementLiaise with support vendors for maintenance, support or issues resolution.Support Windows Server based systems, system software, clustering software and system management agents.Monitor and analyze the capacity and performance of storage and virtualization systemsAssist in analysing historical usage for tracking and trending by CPU, memory, I/O and storageReview event logs on a regular basis based on business requirementsMaintenance of physical and virtual servers (VMware), storage devices, storage networkMaintenance and management of the server´s backups solution (Veeam)Provide technical support during disasterEvaluate and review patches, before and after installationWriting/updating technical design, build and process documentationWork with change requests & incident monitoring system (ServiceNow)

About You 

Curious, have a good aptitude for learning and enjoy variety, with opportunities to work with a variety of technologies and systemsVery strong knowledge of server virtualization technologies such as VMWare and Hyper-V or NutanixAdvanced  WindowsAbility to work as part of an international team, as well as being part of a local market teamBonus points for knowledge in AnsibleStrong bias for action and ownershipStrong communication and team collaboration skills, both written and verbal. 

Language Skills

English – FluentOther languages can be a plus

What we are offering

Chance to move your career within the company that is the leader in delivering the pioneering trusted medical solution for the patientsHybrid work modelLearning toolsAttractive compensation package with incentive plan and benefitsGreat atmosphere across the team

 

#LI-Hybrid

#LI-AR2

 

Beware of scams online or from individuals claiming to represent Convatec

A formal recruitment process is required for all our opportunities prior to any offer of employment. This will include an interview confirmed by an official Convatec email address.

If you receive a suspicious approach over social media, text message, email or phone call about recruitment at Convatec, do not disclose any personal information or pay any fees whatsoever. If you’re unsure, please contact us at careers@Convatec.com.

Equal opportunities

Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law.

Notice to Agency and Search Firm Representatives

Convatec is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Convatec employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Convatec. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.

Already a Convatec employee?

If you are an active employee at Convatec, please do not apply here. Go to the Career Worklet on your Workday home page and View "Convatec Internal Career Site - Find Jobs". Thank you!