ATLANTICARE BEHAVIORAL HEALTH

ROLE DESCRIPTION

 

TITLE:  Volunteer and Community Partner- Social Services

 

JOB CODE: 5219

 

EXEMPT:  

NON-EXEMPT: X

DATE:   11/2023

REVISED:

 

 

                                                 POSITION SUMMARY

 

Reports To:                                  Unit Director

 

Trainings:                                    Annual, Effective BLS required, existing incumbents with Heart Saver First Aid CPR/AED, will be required to renew with BLS, all new hires effective this same date, are required to have BLS within 90 days from hire or transfer,  , CPI required within 90 days of hire or transfer

 

Career Development:                  Volunteer and Community Partner ®  MHA    ®    Program Manager ®    Therapist

 

Position Summary:

                   The Volunteer and Community Partner assists in data collection, participates in developing a Service Plan for each client and assists in the coordination of volunteers.

 

Duties and Responsibilities:

Assists in the completion of screening form Assist in development and facilitation of all family/individual programs. Maintains patient files according to department procedure/policy protocol Verifies and enters all information into the computer accurately and timely Performs office support duties, i.e. filing, typing, copying, mail distribution resulting in efficient operations Accurately takes telephone messages and repeats key information to verify accuracy Assists with obtaining volunteers, maintains records and all correspondence related to volunteers Monitors HFSC office to ensure comfort and convenience of clients and families Maintains confidentiality as related to patients, staff members, and departmental operations Promptly acknowledges and graciously receives patients, clients, and visitors Completes daily tasks within the assigned shift Consistently coordinates work to achieve maximum productivity and efficiency within the context of a team. Consistently performs duties with little or no supervision. Demonstrates appropriate initiative to meet the requests of all internal and external customers. Handles all situations efficiently, tactfully and confidentially. Willingly accepts and accurately completes other duties as assigned to assist with business unit functions. Demonstrates flexibility and teamwork by willing accepting any and all scheduled shifts. Accurately reports information to team members and participates with team members and clients/families in the completion of a Service Plan within established time frames. Demonstrates knowledge of crisis intervention and behavior management of aggressive behavior. Assists in the implementation of psycho educational programs. Demonstrates knowledge of community resources. Accurately documents all client interaction within established time frames. Including entering into AVATAR and other systems used. Writes in a professional and competent manner. Maintains a valid NJ driver’s license. Practices safe and courteous driving habits. Provides services to clients/families in their native language or is able to procure the services of a translator. Demonstrates a willingness to serve on professional committees, attend staff meetings, attend in-services, etc. Seeks supervision in a professional manner and documents supervision. Develops an adequate professional relationship with all referral sources and relevant community agencies. Adequately responds to the needs of clients, families and referral sources. Provides core services to clients as assigned Contribute to unit LOS Assist in maintenance of petty cash, receipts, and submission of check requests (as needed) As appropriate to scope of practice, assists in the data collection for each assigned client, including the following:

                             The relationship of each client’s physical status to dependence.

                             The nature of the comparison to use alcohol and/or other drugs.

                             The intensity of the client’s mental preoccupation with using alcohol and/or drugs.

 

 

Minimal Qualifications:

Education:                Associates Degree or relevant experience with implementation of community-based services, prevention programs, or any other human service programs. 

Preferred Qualifications:

                Education:               Bachelor's Degree in behavioral health or related field.

 

Requirements:

                New Jersey Valid Driver’s License

                CPI & BLS required, existing incumbents with Heart Saver First Aid CPR/AED, will be required to renew with BLS, all new hires effective this same date, are required to have BLS within 90 days from hire or transfer

 

Equipment Use:  Computer, copier, facsimile, motor vehicle

 

The above statement reflects the general details considered necessary to describe the principal functions of the job as identified and shall not be considered as a detailed description of all work requirements that may be inherent in the position