Job Summary The Volunteer Coordinator is responsible for recruiting, screening, training, maintaining and evaluating volunteers. Essential Functions: Responsible for ensuring volunteers complete the orientation process and meet all compliance standards. Recruit volunteers as directed and in the absence of senior leadership interviews volunteer applicants to assess them, discuss current opportunities and assign them to appropriate positions. Coordinates volunteer processes in cooperation with Leadership by maintaining service guides and Volgistics, handling schedule changes, absence, LOA reporting, annual re-educations, and annual evaluations. Maintains volunteer space by keeping room neat, stocking supplies, and scheduling. Assists in other departments and events as needed, answers incoming office calls. #READ Qualifications Education Requirements High School Diploma - OR - GED - OR - Relevant experience may be considered in lieu of education Experience Relevant Experience Required Skills Collaborative Skills Computer Skills to include use and navigation Customer Service Skills Detail Oriented Excellent Communications Skills Excellent Interpersonal Skills General Clerical Skills Listening Skills Microsoft Office Applications Multitasking Organizational Skills Problem Solving Skills Strong Team Player Overview Tower Health is an innovative, leading health system dedicated to advancing the health and transforming the lives of the people we serve through compassionate, accessible, high quality, cost-effective healthcare. Together, our hospitals and other entities provide a full range of medical care, wellness programs, and public health services that ensure our communities are the healthiest they can be. Tower Health’s hospitals have received national recognition for advanced care in areas such as neurosurgery and stroke, cardiac and vascular surgery, trauma, hematology, and oncology. At Tower Health, we have a rich history of providing high quality, compassionate care in the communities we serve. As the healthcare industry continues to change, one thing remains steadfast: Tower Health’s commitment to Advancing Health. Transforming Lives. Why Reading Hospital? Magnet® designated, 697-bed teaching hospital with 115-bed ED, Level I Trauma Center, and Level III NICU Recognized by Healthgrades 100 Best Hospitals’ Award™ (2017-2023) and ranked among Top Ten Hospitals in Pennsylvania by US News & World Report (2022-2023) Over 600 physicians and providers across 73 locations offering comprehensive care ranging from prevention, screenings, and education to the latest clinical services and treatments Abundant teaching, quality improvement, and research opportunities Generous time off, tuition assistance, clinical ladders, and comprehensive benefits About Volunteer Services: Our Volunteer Services program at Reading Hospital and Reading Hospital Rehabilitation at Wyomissing plays a vital role in enhancing the patient and visitor experience. With over 100 volunteers, both in-service and off-campus, our volunteers help provide exceptional support to patients, staff, and visitors, as well as assist with special projects and events. Discover why our hospital is a great place to work—take a virtual tour of our facility here: Reading Hospital Virtual Tour