Requisition ID: req57372 Job Title: Volunteer & Donations Coordinator Sector: Fundraising Employment Category: Regular Employment Type: Full-Time Compensation: USD 75,369.00 - 77,700.00 Annually Location: San Jose, CA USA Work Arrangement:Hybrid Job Description THIS OPPORTUNITY IS OPEN ONLY TO CURRENT IRC STAFF Job Overview: The Volunteer and Donations Coordinator is the community engagement focal point for each office and serves a critical systems support role connecting the talents & resources of the community to meet client needs & programmatic compliance. This role coordinates volunteer & intern support, financial & in-kind donations, as well as communications and outreach. The coordinator will recruit volunteers & interns and design effective volunteer opportunities to support core IRC programming while maintaining donations through procurement, management, and distribution of in-kind contributions from our community of supporters. In addition to volunteer and donations coordination, this role is essential in supporting the overall messaging of the office, including creating branded visuals and content for Facebook, the website, and newsletters. The Volunteer and Donations Coordinator will coordinate external community engagement events and support corporate relations activities. Major Responsibilities: Volunteer Recruitment & Management + Recruit, screen, orient, train and match individuals and groups for volunteer and intern placements through various strategies and developing university and other community organization partnerships; with appropriate service opportunities in line with IRC national volunteer guidelines. + Collaborate with staff to craft and maintain accurate, up-to-date service descriptions for all volunteer & internship opportunities. + Present on-boarding orientations and assist with administrative needs for all new recruits. + Responsible for developing and running effective programs for volunteer support of core IRC programs by collaborating with direct service staff and offering logistical support in alignment with IRC program objectives. + Manage the Salesforce volunteer database and regularly report on data tracking systems. + Record and report all volunteer time and keep accurate, appropriately documented electronic and paper records of service time. + Maintain individual files on all volunteer and intern placements, ensuring required documentation is complete, accurate and on file. + Recognize volunteers and their service through appreciation events and communications. + Provide ongoing support to volunteers/interns throughout their service period. Donations Coordination & Development Support + Pursue, track, and report monthly on in-kind contributions. + Oversee storage and inventory of in-kind donations on- and off-site. + Responsible for developing donation allocation strategy and coordinating distribution to support office-wide needs and ensure match is generated & tracked for grant compliance. + Collaborate with staff in match generating programs to allocate and distribute in-kind donations. + Responsible for monthly CIK Reports tracking the value of volunteer hours and in-kind donations. + Responsible for ensuring integration of activities into IRC’s new business database Integra which will include system development/adaption. Communications & Outreach + Conduct outreach to community groups and faith-based organizations to secure support for volunteer opportunities, financial & in-kind donations, community sponsorship, and other special campaigns. + Represent the IRC at career fairs, fundraising events, and other community outreach opportunities. + Organize fundraisers and community outreach events to increase awareness and support of the IRC. + Assist NorCal Development Director in organizing and executing corporate engagement events. + Manage social media strategy and content ensuring regular posts of originally branded relevant information, resources, and opportunities; and complying with any grant requirements for sharing information on Facebook. + Manage office website content for volunteer and internship opportunities, in-kind donations, and monthly articles for NorCal newsletter. Staff Support + Work in tandem with the Program Managers/Coordinators to identify needs and develop intern and volunteer recruitment plans to support achievement of program goals. This includes but is not limited to: Reception and Placement, Economic Empowerment and Match Grant, Immigration, Intensive Case Management, Anti-Trafficking, and Digital Inclusion. + Train and support staff to work effectively as volunteer managers and interact cooperatively with volunteers. + Participate in leadership team meetings and act as a lead for all Community Engagement efforts. + Collaborate effectively with Director and provide input on all Community Engagement efforts. + Participate in IRC Communities of Practice and other networking and professional development opportunities in the network. + Promote and actively participate in initiatives and efforts to build team engagement and cohesion in IRC San Jose office + Foster ongoing learning, honest dialogue and reflection to strengthen safeguarding and to promote IRC values and adherence to IRC policies + Other related duties as assigned. Key Working Relationships: Position Reports to: Grants Manager or San Jose Director Position directly supervises:Interns and volunteers for Community Engagement, Volunteer Coordination, Donations Outreach & Support, Social Media & Online Content. Other Internal and/or external contacts: Internal: Internal direct service program managers, staff, Development Director External: Ethnic community and faith-based organizations, local businesses, and corporations. Job Requirements: Work Experience:Minimum of 3 years of related experience. Demonstrated Skills and Competencies + Proven ability to contribute both independently and as a key team member. + Proficient in Microsoft Office applications (Word, Excel, Outlook) + Self-starter with excellent problem-solving skills combined with the proven ability to multi-task, prioritize duties, and manage time effectively. + Ability to prioritize and juggle multiple tasks simultaneously in a fast-paced environment. + Well organized with attention to detail. + Ability to work effectively in a global wide setting. + Self-direction and initiative, when needed, to take the lead and to follow through to completion. + Education: Bachelor’s degree from an accredited university or college preferred. + Language Skills: Fluent in English, both spoken and written. Working Environment + Standard office environment, some evening and weekend hours will be required. + Must have a valid driver’s license with legally required insurance as position may require using own transportation within the service delivery area. Mileage reimbursement is available. Compensation:Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements. Equal Opportunity Employer:IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law. US Benefits:We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $143 per month, dental starting at $6.50 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.