Volunteer Engagement Specialist
Villanova University
Posting Details
Why work at Villanova?
Join a mission-driven organization. Since Villanova University’s founding in 1842, we have been inspired by the values of truth, unity, and love, and are a community dedicated to service to others. Villanova has been included among the nation’s best colleges and universities. VU’s inclusion again in U.S. News & World Report’s 2023 “Best Colleges” rankings is another indication of the University’s continued prominence and forward momentum. We believe that an inclusive community fosters an understanding and appreciation for diversity among our students, faculty, staff and administrators. The Office of Diversity, Equity and Inclusion works to address issues of equity and justice in a variety of ways including workshops, events and employee resource groups Villanova’s most precious asset is our people. As an employee, you will receive a holistic benefits package, generous paid time off, a competitive retirement savings plan, flexible work options, wellness programs including gym membership, professional development, tuition assistance, and more.
Villanova University has embarked on a 10-year strategic plan, Rooted. Restless., with the goal of enhancing the Augustinian Catholic living and learning experience for all members of our community. University Advancement is seeking exceptional talent to join our mission-driven team working together toward our shared vision for Villanova, fueled by the generosity of the University’s philanthropic supporters as we prepare for Villanova’s next comprehensive capital campaign.
Reporting to the Associate Director, Regional Engagement, the Volunteer Engagement Specialist will assist in the day-to-day operation and support of Regional Clubs, a flagship volunteer program of the Villanova University Alumni Association (VUAA). This position is highly technical, utilizing various online platforms to build registration forms, manage email marketing, pull reports, and monitor social media. The Specialist will assist with managing Club events, marketing, training, and will be responsible for the measurement of program success by tracking volunteer membership, event attendance, survey data, and budget utilization. The incumbent must be skilled at building strong relationships, managing expectations and handling multiple priorities simultaneously.
Villanova is a Catholic university sponsored by the Augustinian Order. Diversity and inclusion have been and will continue to be an integral component of Villanova University’s mission. The University is an Equal Opportunity/Affirmative Action employer and seeks candidates who understand, respect and can contribute to the University’s mission and values. Duties and Responsibilities: Program Support: Manages and tracks the use of virtual resources for Regional Clubs including STOVA registration forms, Emma email marketing, VUAA Marketplace, Nova Network regional groups, and social media accounts. Responsible for measurement of Regional Club program success by tracking volunteer membership, event attendance, survey data, and budget utilization. Oversees regionalclubs@villanova.edu account, responding to all inquiries in a timely and professional manner. Volunteer Support: Supports internal team in the documentation and improvement of programs, policies, and procedures to identify, recruit, orient, manage, evaluate, and support Regional Club volunteers including, but not limited to: Annual Registration, Quarterly Calls, volunteer job descriptions, recruitment presentations, leadership development, event/program best practices and toolkits. Oversees Volunteer Interest Form, responding to all inquiries in a timely and professional matter. Event Coordination: Serves as Program Lead for select annual Regional Club events and signature programs, working in collaboration with Alumni Relations, Special Events and Advancement Communication teams. Signature programs include but are not limited to: St. Thomas of Villanova Day of Service, MLK Jr. Day of Service, and Basketball Game Watches. Assists with event support for additional VUAA events as needed. Staff support for other related Alumni Relations and University Advancement initiatives including, but not limited to: Homecoming, Reunion, 1842 Day, and VUAA Volunteer Leaders Conference. Perform other duties and assist with special projects as assigned. Minimum Qualifications: Bachelor’s degree required. 1-2 years of relevant office support or operations experience Experience with managing multiple priorities, working independently and as part of a collaborative team. Excellent communication, interpersonal, and technological skills required. Must be a problem solver and capable of finding solutions with little oversight. Capable of managing multiple projects, priorities, and deadlines. Knowledge of general office equipment, including personal computers, word processing, Excel and/or other spreadsheet programs required. Preferred Qualifications: Experience with process improvement, implementing technology solutions, and volunteer management a plus. Preferred experience in a higher education setting or related nonprofit, communications, or volunteer management position. Knowledge of event, marketing, or fundraising software a plus (i.e. Salesforce, Cognos, Emma, STOVA, GiveCampus). Physical Requirements and/or Unusual Work Hours: Must be able to work additional hours in evening and weekends to provide support for Regional Club and high-profile alumni events such as Reunion, Homecoming, etc. Some travel for Club events required. Special Message to Applicants: Posting Date: 07/30/2024 Closing Date (11:59pm ET): Salary Posting Information: Commensurate with experience. Salary Band: H Job Classification: exempt References Needed References Needed Minimum Number of References Needed 3 Maximum Number of References Needed 3 Supplemental Questions
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Posting Details (Default Section) Posting Number: 20244114S Position Title: Volunteer Engagement Specialist Position Type: Staff Location: Villanova, PA Recruitment Type: Internal/External Applicants Work Schedule: full-time/12-months Avg Hours Week Department: 603-Alumni Relations Office Position Summary: Ignite Your Career at Villanova University! Whether undergraduate or graduate, faculty or staff, each community member brings with them a wealth of experiences that enrich our University and shift our perspectives. As a part of this community, your work will improve lives and ignite change!Why work at Villanova?
Join a mission-driven organization. Since Villanova University’s founding in 1842, we have been inspired by the values of truth, unity, and love, and are a community dedicated to service to others. Villanova has been included among the nation’s best colleges and universities. VU’s inclusion again in U.S. News & World Report’s 2023 “Best Colleges” rankings is another indication of the University’s continued prominence and forward momentum. We believe that an inclusive community fosters an understanding and appreciation for diversity among our students, faculty, staff and administrators. The Office of Diversity, Equity and Inclusion works to address issues of equity and justice in a variety of ways including workshops, events and employee resource groups Villanova’s most precious asset is our people. As an employee, you will receive a holistic benefits package, generous paid time off, a competitive retirement savings plan, flexible work options, wellness programs including gym membership, professional development, tuition assistance, and more.
Villanova University has embarked on a 10-year strategic plan, Rooted. Restless., with the goal of enhancing the Augustinian Catholic living and learning experience for all members of our community. University Advancement is seeking exceptional talent to join our mission-driven team working together toward our shared vision for Villanova, fueled by the generosity of the University’s philanthropic supporters as we prepare for Villanova’s next comprehensive capital campaign.
Reporting to the Associate Director, Regional Engagement, the Volunteer Engagement Specialist will assist in the day-to-day operation and support of Regional Clubs, a flagship volunteer program of the Villanova University Alumni Association (VUAA). This position is highly technical, utilizing various online platforms to build registration forms, manage email marketing, pull reports, and monitor social media. The Specialist will assist with managing Club events, marketing, training, and will be responsible for the measurement of program success by tracking volunteer membership, event attendance, survey data, and budget utilization. The incumbent must be skilled at building strong relationships, managing expectations and handling multiple priorities simultaneously.
Villanova is a Catholic university sponsored by the Augustinian Order. Diversity and inclusion have been and will continue to be an integral component of Villanova University’s mission. The University is an Equal Opportunity/Affirmative Action employer and seeks candidates who understand, respect and can contribute to the University’s mission and values. Duties and Responsibilities: Program Support: Manages and tracks the use of virtual resources for Regional Clubs including STOVA registration forms, Emma email marketing, VUAA Marketplace, Nova Network regional groups, and social media accounts. Responsible for measurement of Regional Club program success by tracking volunteer membership, event attendance, survey data, and budget utilization. Oversees regionalclubs@villanova.edu account, responding to all inquiries in a timely and professional manner. Volunteer Support: Supports internal team in the documentation and improvement of programs, policies, and procedures to identify, recruit, orient, manage, evaluate, and support Regional Club volunteers including, but not limited to: Annual Registration, Quarterly Calls, volunteer job descriptions, recruitment presentations, leadership development, event/program best practices and toolkits. Oversees Volunteer Interest Form, responding to all inquiries in a timely and professional matter. Event Coordination: Serves as Program Lead for select annual Regional Club events and signature programs, working in collaboration with Alumni Relations, Special Events and Advancement Communication teams. Signature programs include but are not limited to: St. Thomas of Villanova Day of Service, MLK Jr. Day of Service, and Basketball Game Watches. Assists with event support for additional VUAA events as needed. Staff support for other related Alumni Relations and University Advancement initiatives including, but not limited to: Homecoming, Reunion, 1842 Day, and VUAA Volunteer Leaders Conference. Perform other duties and assist with special projects as assigned. Minimum Qualifications: Bachelor’s degree required. 1-2 years of relevant office support or operations experience Experience with managing multiple priorities, working independently and as part of a collaborative team. Excellent communication, interpersonal, and technological skills required. Must be a problem solver and capable of finding solutions with little oversight. Capable of managing multiple projects, priorities, and deadlines. Knowledge of general office equipment, including personal computers, word processing, Excel and/or other spreadsheet programs required. Preferred Qualifications: Experience with process improvement, implementing technology solutions, and volunteer management a plus. Preferred experience in a higher education setting or related nonprofit, communications, or volunteer management position. Knowledge of event, marketing, or fundraising software a plus (i.e. Salesforce, Cognos, Emma, STOVA, GiveCampus). Physical Requirements and/or Unusual Work Hours: Must be able to work additional hours in evening and weekends to provide support for Regional Club and high-profile alumni events such as Reunion, Homecoming, etc. Some travel for Club events required. Special Message to Applicants: Posting Date: 07/30/2024 Closing Date (11:59pm ET): Salary Posting Information: Commensurate with experience. Salary Band: H Job Classification: exempt References Needed References Needed Minimum Number of References Needed 3 Maximum Number of References Needed 3 Supplemental Questions
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