Firm Overview

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.4 trillion and operations worldwide. The Firm is a leader in investment banking, financial services for consumers, small business and commercial banking, financial transaction processing, asset management and private equity. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at http://www.jpmorganchase.com/. 

 

Global Supplier Services

JPMorgan Chase seeks to do business with suppliers who provide the best price, quality and capability to meet our business needs.  With nearly 1200 team members in 11 countries, our Global Supplier Services (GSS) organization works proactively with line of business colleagues to identify capable suppliers, lead the competitive sourcing process and negotiate and contract with the chosen suppliers. GSS ensures contracted goods and services can be obtained by our LOB employees in an efficient manner to help them run their businesses.

 

Supplier Relationship Management

The Supplier Relationship Management (SRM) function, which is part of Sourcing & Procurement within GSS, partners with all lines of business to ensure that JPMC is realizing maximum value from relationships with third parties, and consists of 3 programs:

Banking Relationship Management (BRM) Executive Relationship Management (ERM) Strategic Supplier Program Management (SSPM)

 

Position Summary

The Business Analysis & Analytics Manager role will be a member of the SRM’s Business Solutions team, designing and building SRM’s home grown tools and dashboards. This role will be critical in supporting the execution of key data strategies to help unlock opportunities and value from firmwide relationships.

 

Key Responsibilities 

Support management of SRM’s home grown tools and dashboards. Leverage data to develop new products and enhance existing ones, including assisting in designing logic for custom metrics and reporting.  Translate complex business requirements into actionable items, prioritizing based on technical feasibility, business impact and stakeholder needs.  Support lifecycle of data solutions from concept to launch including ongoing maintenance and updates.  Perform quality assurance testing and implement data governance guidelines to maintain data quality and integrity.  Support design and execution of solutions in alignment with project plans to ensure transparency and timely delivery of deliverables.  Develop standard operating procedures (SOPs). Work with broader GSS organization to support implementation and execution of program strategies and reports aligned to BRM, ERM, and SSPM. Analyze, manipulate and connect multi-source data sets to support executive reporting. Perform all responsibilities in line with established policies and procedures agreed with Legal and Compliance.

 

Skills and Experience

Bachelor’s degree in Computer Science or similar/ relevant field 8+ years of relevant industry experience, ideally coupled with all or a mix of banking and/or sourcing, data & analytics and product management experience Strong data manipulation, analytical and visualization skills against large and complex datasets Expert Microsoft Excel (macros, complex queries, etc) and PowerPoint skills Strong time management skills Confident personality – Strength in character and intellect to gain the respect of demanding stakeholders Effective written and oral communication skills Professionalism, sensitivity, discretion and sound decision-making skills Able to operate in a complex, global and federated environment Strong, creative problem solving skills, plus experience dealing with complex challenges Collaborative and participative working style Organized and structured working approach Self-starter, with strong attention to detail Ability to prioritize and multitask well under pressure Experience in Tableau, Alteryx, Access and other data technology tools