Who we are American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide for retirement security. Finance professionals play a critical role in supporting the demands of multiple constituents, including AIG executives, regulators, and stakeholders, while staying at the forefront of accounting and reporting requirements and compliance strategies. The Finance team includes Treasury and Capital Markets; Actuarial and Value Management; Finance Operations; and the Enterprise Finance Transformation program. About the role Reporting to the Global Finance Leader for Operations and IT, the VP, Business Operations Finance is a critical leadership position in the Business Operations & IT finance team. The role requires financial leadership in managing the reporting, budgeting, and strategic support for AIG’s Business Operations function and directly supports a team of regional and product-line Chief Operating Officers on operating priorities. This includes full budget ownership across General Operating Expenses and a strong partnership with AIG’s Corporate FP&A team with particular focus on Planning, Forecasting, Budgeting & Allocations. Although the primary focus of the role is expense control; it also requires proactively acting and performing as a product-line CFO. The candidate will be a leader within the Commercial and Personal Lines leadership teams and will participate in non-finance discussions and strategy sessions and be the finance point of contact on ad-hoc projects and analysis. The position will be instrumental in challenging the status quo, leveraging best practices and proactively leading process improvements with a focus and emphasis on transformation. Key responsibilities + Manage the AIG GOE forecasting and budgeting processes for AIG’s Commercial, Claims, Personal Lines and Contact Center COO portfolio. + Partner with AIG Business Operations leadership on implementing, tracking, and analyzing operating KPIs to execute on the organization’s operating imperatives. + Lead financial modelling, organizational support, and strategic financial analysis to support key business investment and transformation decisions. + Support Business Partners by providing inputs and insights for Executive Leadership reviews. + Take the lead on respective functional cost center planning and inputs align with company goals. + Review and challenge planning results and outcomes to identify opportunities. + Coordinate budget and forecast commentary produced by Planning, Budgeting and Forecasting team by function is relevant and actionable. + Partner with the IT and functional finance teams to streamline financial synergies with Business Operations – including building robust allocation, product/service costing and system capabilities. + Ensure post-allocated GOE commentary and results are challenged and transparent for end users. + Ensure headcount and compensation commentary produced by Planning, Budgeting and Forecasting team (PBF) is relevant and reflects the latest org changes. + Responsible for cost center level data attribution and work closely with Reporting and Fin Ops teams to process changes and communicate impact to the functions/business + Provide commentary and analysis to GOE COE Reporting & Analytics team for inclusion in presentations, memos, and report-outs. + Partner closely with GOE COE Business Partners to align on planning objectives, results, and narratives. + Assist FP&A and CFO teams worldwide in linking functional expenses to post-allocated results. + Lead ad hoc analytical exercises sponsored by CFOs and business leaders as required. + Work closely with senior finance leaders on budget target models and impacts. What we are looking for + Bachelor's degree with a major in a quantitative field (e.g., Finance, Accounting) + Degree in accounting or finance field preferred but not required; advanced degree or CPA a plus + 15+ years of experience in expense management; experience in financial services industry a plus + Process focused mindset. Ability to identify optimal process flows and work with onshore/offshore teams to implement + Ability to communicate complex ideas to senior business leaders, and a desire to make a meaningful impact in a dynamic, fast-paced environment + Ability to integrate strategic and operational information into quantitative analysis and succeed with time, resource, and information constraints + Experience managing a global team + Strong attention to detail, organization, and analytical skills + Highly motivated, self-starter and ability to multi-task + Team player with good problem-solving skills who is willing to learn + Proficient in Microsoft Office applications (Excel, Word, PowerPoint, etc.) + The ideal candidate should be highly motivated and have experience with quantitative and strategic analysis. #LI-CY1 Enjoy benefits that take care of what matters At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family. Reimagining insurance to make a bigger difference to the world American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become. Welcome to a culture of belonging We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations. AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com . Functional Area: FA - Finance Estimated Travel Percentage (%): Up to 25% Relocation Provided: No AIG GLOBAL OPERATIONS, INC.