VP, Chief Claims Officer Location Name MN, Minneapolis - 222 S 9th Street - Suite 2700 ID 2024-11462 Date Posted 20 hours ago(11/15/2024 2:51 PM) Company Berkley Risk Admin. Co., LLC Primary Location US-MN-Minneapolis Loc2 IL, Chicago - 311 S. Wacker Drive - Suite 3600 Loc3 AZ, Scottsdale - 14902 N 73rd Street Category Claims Company Details

 

Berkley Risk is focused on providing self-insured entities program administration services and insurance operations which can include taking or sharing risk using Berkley paper. This capability allows us to customize both an insurance company option and a purely administrative option for our customers.

We are a member company of W. R. Berkley Corporation, an A. M. Best A+ rated Fortune 500 holding company. Berkley is comprised of individual operating units that serve a defined insurance market segment.

Responsibilities

The Vice President, Claims is responsible for the overall management and direction of the claims department.  Equally as important, participation on the Executive Team, who establishes the strategic direction for the company and ensures the overall profitability and success of the company.

 

Manage a team of claims professionals by establishing clear performance metricsImplement strong policies and procedures designed to produce desired resultsDevelop and implement claim best practices for proper and consistent claim performance, compliance and achievement of business goalsEstablish clear reserving standards and ensure that those standards are continually metIdentify issues and trends in the portfolio; take appropriate and/or corrective action where necessary; communicate trends to underwritingIdentify claims with significant exposure and take a more active role coordinating a strategy for an appropriate resolutionCoordinate with underwriting on current and proposed policy language and new markets to enterEnsure the continual professional development of claims professionals on the team by coordinating both internal and external training and development opportunitiesCultivate a departmental culture that excels in communication and collaborationConduct claim audits of adjusters’ work product and monitor accuracy of loss data.Proactive participation on Executive Team which establishes and executes the strategic direction of the companyWork closely with the CEO to discuss, evaluate, and implement strategic directions for the claims operation that supports the overall direction of the companyEstablish solid relationships with other members of the Executive Team in order to improve team performanceBe able to clearly communicate strategic direction to both internal resources and outside partners and insuredsDrive the development, implementation and continuous planning, organizing and leading of all claim programs, metrics, processes, results and initiativesProactively establish relationships with brokers and insureds in order to maximize the competitive advantage derived from the claim’s operationAttend industry conventions and events and become a sought out thought leader on developing issuesAttend marketing, account renewal, and reinsurance meetings as appropriate in order to communicate our claims handling philosophy and leading position in this areaLiaison with parent company, WR Berkley, on significant individual claims and trends identified in the overall portfolioCommunicate portfolio trends and potential solutions to underwriting and actuarial areasParticipate on quarterly performance calls with parent company in anticipation of earnings releases

May perform other functions as assigned

Qualifications Minimum of 15 years of experience in Commercial Casualty Claims.Significant experience in progressive positions demonstrating technical, operations, and management skills in the claims area.Experience in collaborating with an executive team.Proven ability to improve organizational effectiveness as well as retain, hire, train and develop Claims professionals.Strong interpersonal skills, and ability to communicate and manage well at all levels of the organization essential. High level of integrity and dependability with a strong sense of urgency and results-orientation.Technical proficiency is required.

 

Education 

Bachelor’s Degree required; advanced degree strongly preferred. Additional Company Details We do not accept any unsolicited resumes from external recruiting firms.

The company offers a competitive compensation plan and robust benefits package for full time regular employees.

The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Additional Requirements Travel: Occasional Connect With Us! Not ready to apply? Connect with us for general consideration.