Join us on our digital-first journey and join the magic that is happening right now at Chubb. Our teams are innovating, iterating, and solving customer problems at a rapid pace. We are building upon our strength of delivering superior coverage and customer experience by leading the modernization of what insurance does and how we deliver it in a digital way. This means technology is infused into the business and technology experts sit at the table with our insurance experts. This requires taking an engineers of everything mentality to deliver the world-class customer experience that sets Chubb apart from our competition. By being a part of the digital-first journey at Chubb, you will be a transformer at the forefront of driving change in a multidisciplinary squad. Here is how some of our current transformers are describing how they feel about their experience in our squads: invigorated, heard, motivated, supported, and valued.

Want to know more about how you can be a part of the magic? Here’s what we’re looking for.

As our Sub-Domain Lead, you will have ownership to create, shape, and own the digital vision and roadmap; prioritizing for agent and customer impact and business value to deliver Chubb’s product and overage solutions digitally. You'll directly stakeholder expectations, leading the sub-journey to success, and overseeing the roadmap and vision for all pods under their purview, prioritizing for customer impact. This is a highly influential role and one in which you'll play an instrumental role in influencing and guiding your stakeholders as well as your teams towards a single vision. 

In this role, you will:

Partner with the Find & Acquire Domain Lead to facilitate new business acquisition and to oversee revenue growth roadmap​. Lead a team consisting of product owner, developer(s), and business analyst(s). Inspire those within the subdomain to continuously identify and craft new and sophisticated ways of acquiring new business to drive growth for the organization.  Partner with and leverage all market-facing sales/business development resources to meet/exceed all divisional financial hurdles/plan.  Develop and manage key distribution partner relationships as it relates to small commercial/digital portfolio. Assist in the development and build of customizable, state of the art commercial insurance business development models targeting total account solutions that can be deployed across platforms​. Partner with other sub-domains and domains to build capabilities and tools that improve the seamless digital customer experience to deliver Chubb’s breadth of tailored product solutions to the agent and customer. Set overall sub-domain mission, vision, and goals through collaboration with domain lead and other sub-domain leads, SME’s and business stakeholders.  Define and track the sub-domains key performance indicators and ensure alignment with other sub-domains that may be dependent on results of your domain. Facilitate quarterly business planning for the domain and sub-domain, and shape the sub-domain backlogs at a high level Adhere to the budget set by the domain lead and guide the overall direction of the sub-domain including all strategic decision-making, resource allocation across pods, upholding quality standards.  Build an Agile culture via role-modeling, servant leadership, and effective people management Act as a Liaison with the rest of the organization, managing expectations with all stakeholders Be accountable for the success of the sub-journey, and ensure consistency across the pods within your sub-domain Manage dependencies and remove any business blocks across pods within the domain or across domains Investigate and stay current on external trends within the insurance industry Advocate for the customer and bring design thinking into the customer journeys for which they are responsible Background in Field & Distribution Management, Finance, or General Business Strong understanding of API (application programming interface) and SEMCI (single entry multi-carrier interface)Sub-Domain Expertise: sufficient subject matter, enterprise, technical, commercial enterprise to gain credibility across functions, business units and lead effectively within sub-domainAbility to influence short-and long-term business strategies.Track record of embracing change and successfully leading teams during times of significant change. Record of success in leading, coaching and developing people. The candidate must be able to establish an environment that leverages diverse perspectives and engages all members of the team.Excellent interpersonal skills with the ability to communicate information and interact positively with a diverse group of people across many levels of the organization.Strong problem-solving skills and ability to make decisions, concentrating on high priority issues as needed and in a timely manner.Combine both deep business and product knowledge leadership and influencing skills to persuade stakeholders and team towards a visionAgile: Adaptable, flexible, and decisive – ability to adjust to changing priorities and demandsEffective negotiator and influencer to persuade stakeholders with a fact base and customer feedback

 

In Jersey City, NJ the pay range for the role is $128,500 to $215,000. The specific offer will depend on an applicant’s skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program.  Chubb offers a comprehensive benefits package, more details on which can be found at https://careers.chubb.com/global/en/us-benefits.  This range is specific to Jersey City, NJ and may not be applicable to other locations.