Primary Responsibility:

Lead the global evolution and execution of Americold’s marketing, communications, and public relations strategies. This role will connect our brand to our audiences through storytelling and strategic marketing initiatives. Additionally, it will oversee communications, public relations, and community relations to ensure they are consistent and reflective of the organization’s strategic vision both internally and externally.

What you’ll Do

Marketing:

Brand (Who We Are): Evolve the global Americold Brand Platform, including Mission, Purpose, Commitment Themes, Brand Personality, and Values. Customer (Who We Serve): Define and segment global AMC customers based on category, channel, and geography. Solution (What We Do): Define and segment the solutions we offer, including value proposition, target customers, and target geographies. Channel Strategy/Management: Design and develop global brand positioning strategy. Determine ideal media partners and annual engagement plans. Establish strategies for digital marketing campaigns (email/SEO). Content Strategy/Management: Develop global content strategies for presentation decks, proposal documents, and ad-hoc discussions. Event Strategy/Management: Develop strategies for global events, including trade shows, industry events, and proprietary customer events. Budget Management: Develop and manage the overall Marketing budget. Customer Engagement: Manage the annual Customer Engagement Survey through Gallup or other providers.

Communications:

Lead and execute internal and external communications strategies. Partner with Investor Relations on earnings releases and investor communications. Work with media outlets to publish company information. Implement social media strategies and grow the online supporter base. Lead communications during crisis management events.

Public Relations:

Develop and implement public relations strategies and campaigns. Direct engagement and communication with media on behalf of the company. Coordinate all public relations activities and events. Manage media inquiries and interview requests. Create content for press releases, speeches, and other PR-related material. Partner with Human Resources on company projects and initiatives.

What Experience and Education You Need

Bachelor’s degree in business, marketing, or a related field. Minimum 10 years of progressive marketing experience. Minimum 5 years of marketing/communication leadership experience. Minimum 7 years of experience in the design, development, and execution of communications programs. Experience in branding, brand design/development, and brand management. Strong command of Microsoft Suite. Knowledge of internet and social media as marketing tools. Superior communication skills with all levels of the organization. Excellent project management skills. Strong experience in crisis management.   

What Could Set You Apart

Professional image and excellent communication skills. Experience with Salesforce.com or other CRM tools. Ability to execute in a matrix environment and prioritize requests from multiple managers. Progressive, flexible, and team-oriented approach. Strong customer service orientation and financial acumen. Results-based leadership style with strong impact and influencing skills. Ability to synthesize, package, and communicate concise, logical, fact-based information. High degree of creativity and confidentiality. Ability to travel up to 20% of the time.

Physical Requirements 

Requires the ability to sit for long periods of time, with frequent interruptions Requires several hours per day of sitting, getting up and down from chairs, and reaching, or bending Requires manual dexterity with normal hand and finger movements for typical office work Talking, hearing, and seeing are important elements of completing assigned tasks May require travel by automobile and airplane for business May require visits to warehouse operations in temperatures at or below freezing May require carrying loads related to travel and the occasional lifting, carrying, positioning, and/or moving of objects weighing up to 20 pounds Requires the use of various electronic tools

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The Company makes reasonable accommodations in accordance with applicable law.

What We Offer:

Our associates know the answer to the question What’s in it for me? We offer best-in-class benefit programs and continuously work with our associates to ensure that our offerings meet the needs of their health and financial well-being. When you join Americold you join a values-oriented company with a clear mission. We help our customers feed the world.

Americold is an Equal Opportunity/Affirmative Action Employer and complies with applicable employment laws.

EOE/AA M/F/D/V DFW.