This hybrid role desires a candidate to work out of our office at 100 Throckmorton Street, Fort Worth, TX 76102. An alternate hub office is located at 5565 Glenridge Connector NE, Atlanta, GA 30342. A candidate located in Atlanta would have expected travel to the Texas facility.
WHO YOU ARE:Do you have a deep understanding of the evolving landscape and know how to cultivate powerful alliances with ISVs and ISOs? Are you a visionary leader at the intersection of payments and partnerships? Do you thrive in fast-paced, high-growth environments and are fluent in strategy and execution?
ABOUT US:Deluxe Merchant Services+ is a complete payment processing solution that accepts a wide range of payment methods, simplifies PCI compliance and deposits money in your bank account while delivering smooth checkout experience. We are an industry-leading payment processing company that provides our partners and merchants with powerful in-store, online, and mobile payment solutions. Our technology is paired with the latest in payment security and backed by superior customer service. We help business pay, get paid, optimize, and grow.
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RESPONSIBILITIES:As the VP of ISV and ISO within Merchant Services you will grow the ISV and ISO partner ecosystems and inspire cross-functional teams to deliver excellence. You see complexity as an opportunity, technology as a growth engine, and partnerships as the future of merchant services. You’re ready to shape how merchants connect with the tools and services they need to thrive.
Lead and manage strategic development, partnership, and operational activities related to ISVs and ISOs
Create and nurture relationships with software vendors and sales organizations to drive business growth, enhance payment processing solutions, and ensure seamless integration
Develop and execute strategic plans to expand existing ISV and ISO partnerships
Identify and onboard new ISV and ISO partners through networking, cold calling, and leveraging industry connections
Lead negotiations and finalize contract terms ensuring maximum business value
Build and sustain strong relationships with ISV and ISO partners, ensure collaborative success, mutual growth, and seamless integration of solutions
Work with internal teams such as Products, Operations, and Marketing to address partner needs and integrate feedback into future product releases
Develop and execute competitive proposals that drive new business
Present tailored product demonstrations and business solutions that resonate with potential partners
Track sales operations metrics, set aggressive KPIs, and consistently exceed targets
Oversee the validation and certification processes for ISV and ISO integrations
Manage the ROI process, including identifying key requirements, clarifying support escalation paths, and ensuring successful growth outcomes
Lead, mentor, and develop a cohesive team focused on merchant services, payment gateways, and ISV partnerships
Provide coaching, mentoring, and timely performance management to ensure team success
BASIC QUALIFICATIONS: (Required)Bachelor’s degree in business admin or related field
12+ years’ experience in the payments industry
7+ years’ experience in people management
Proven success in a leadership role within the payments/merchant services industry, with deep ISV and ISO experience
Strong understanding of the merchant services landscape and the role of ISVs and ISOs in payment processing
Strong sales and closing skills with an understanding of financial and payment solutions technology.
Ability to manage complex sales cycles and craft tailored solutions based on partner needs
Strong understanding of software, API’s and SDK’s, with the ability to communicate effectively and credibly with technology and software developers
Experience selling into key verticals such as Financial Services, Telco, Healthcare, Non-Profit and SaaS
Proven ability to create and manage a comprehensive sales pipeline
Expertise in crafting and executing sales strategies and business cases
Demonstrated success in driving revenue growth through aggressive partner recruitment
Must be 18 years of age or older
PREFERRED QUALIFICATIONS: (Desired but not required)
Master’s Degree in Business Administration or related field
Experience in a sales executive role focused on ISV recruitment and integrated partner sales within merchant environment
Benefits
In line with our commitment to employee wellbeing, our total rewards benefits package is designed to support the physical, financial, and emotional health of our employees, tailored to meet their unique and evolving needs. Our approach considers our employees’ whole selves, ensuring they can thrive both in and outside of work. Here are some of the benefits we offer, which may vary based on role, location, or hours worked:
Healthcare (Medical, Dental, Vision)
Paid Time Off, Volunteer Time Off, and Holidays
Employer-Matched Retirement Plan
Employee Stock Purchase Plan
Short-Term and Long-Term Disability
Infertility Treatment, Adoption and Surrogacy Assistance
Tuition Reimbursement
These benefits are designed to enhance the health, protect the financial security, and provide peace of mind to our employees and their families.
Deluxe Corporation is an Equal Employment Opportunity employer:
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law.
Please view the electronic EEO is the Law Poster which serves to inform you of your equal employment opportunity protections as part of the application process.
Reasonable Accommodation for Job Seekers with a Disability: If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to deluxecareers@deluxe.com.