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THIS IS A HYBRID ROLE THAT EXPECTS CANDIDATES TO BE IN THE WEST LAKE VILLAGE, CA OFFICE 2-3 TIMES/WEEK

Summary

Part of the Mars Petcare family of businesses, Mars Veterinary Health is a purpose-driven team of 70,000 passionate, pet-loving Associates spanning preventive, general, specialty, and emergency veterinary care. We set a standard for high-quality care delivered through millions of pet visits each year across 3,000 veterinary clinics worldwide. Together, we are dedicated to harnessing our combined knowledge, talent, and resources to lead the veterinary profession in making A Better World For Pets – and the people who care for them.

Overview/Purpose:

This person will be a pivotal leader in shaping the direction, development, and strategy of Mars Veterinary Health Practice Management System, Voyager Health. This role requires a unique blend of business acumen, technical expertise, and leadership skills to drive the successful delivery and ongoing improvement of our application portfolio. This role involves strategic planning and the oversight of the development and execution of product strategies. The ideal candidate will have a proven track record in product management, exceptional leadership skills, and a deep understanding of market trends and customer needs. Additionally, the ideal candidate possesses a proven track record for leveraging these skills in healthcare and/or global consumer product teams. 

Key Responsibilities:

- Strategic Planning: Develop and implement comprehensive product strategies that align with the company’s vision and market needs. Ensure product roadmaps reflect customer demands and technological advancements. 

- Leadership: Lead and mentor a team of product managers and collaborate with cross-functional teams including engineering, marketing, sales, and customer support. 

- Product Lifecycle Management: Oversee the entire product lifecycle from ideation, development, launch, to retirement. Ensure products meet market needs and stay competitive. 

- Market Analysis: Conduct market research and analysis to stay ahead of industry trends and identify opportunities for innovation. 

- Stakeholder Engagement: Act as the primary liaison between the product team and stakeholders, including clients and partners, as well as internal stakeholders such as senior management and Mars associates across Mars Veterinary Health Business Units. 

- Resource Management: Oversee and manage the product development initiatives. Ensure optimal allocation of resources and tools. 

- Performance Metrics: Define and track key performance indicators (KPIs) for the product team and monitor the success of products against these metrics. Use data to make informed product decisions. 

- Risk Management: Identify potential risks in product development and create strategies to mitigate them. 

- Quality Assurance: Ensure products meet high-quality standards and comply with relevant laws and regulations. 

- Innovation: Foster a culture of innovation and continuous improvement within the product management team. 

- Leadership and Team Management: Lead, mentor, and grow a team of product managers. Foster a collaborative, innovative, and results-driven culture within the team. 

- Product Lifecycle Oversight: Manage the entire lifecycle of products from concept through launch and beyond. Make decisions on product development priorities and timelines. 

- Cross-Functional Collaboration: Work closely with engineering, marketing, sales, and customer support teams to ensure successful product development, launch, and adoption. 

- Customer Focus: Keep a pulse on associate and client feedback and market and technology trends to continuously improve product offerings 

- Team size of about 10 direct/indirect reports

Qualifications:

- Bachelor’s or Master’s degree in Business, Marketing, Computer Science, Engineering, or related field. Master’s degree preferred.  

- Minimum of [10-12] years of experience in product management, with at least [5-7] years in a leadership role, preferably in software or technology sectors within large, global companies.  

- Proven leadership experience and team management skills. 

- Expert understanding of product management techniques and methodologies. 

- Strong understanding of software development lifecycle and agile methodologies. 

- Excellent communication, leadership, and interpersonal skills and interpersonal skills. 

- Strong analytical and problem-solving abilities. 

- Demonstrated ability to work in a fast-paced and dynamic environment. 

- Demonstrated ability to think strategically and analytically. 

- Experience with agile/scrum development processes. 

- Proficient in data analysis and performance metrics. 

Salary: $208,900 - $287,237

What We Offer – The Good Stuff:

Competitive salary with paid time off & holidays so you can spend time with the people you love.

Medical, dental, and vision insurance for you and your loved ones.

Fertility and family-building assistance.

Paid Parental leave.

Practice Paid Basic Life Insurance.

Practice Paid Short- and Long-Term Disability.

Competitive referral program – join our team, bring your friends, and get paid.

Automatic enrollment 401(k) Savings Plan after 60 days of employment with generous company match

Commuter Benefits.

Legal Plan.

Health Savings Account & Flexible Spending Account.

Mental health support and resources.

Paid Volunteering.

Optimum Wellness Plans® for up to three pets.

Continuing Education allowance & MED hours for eligible positions.

Student Debt Relief (for full-time DVMs).

A Variety of discounts including Mars, PetSmart, Royal Canin, fitness, cellular and so much more.

WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER.

Mars Veterinary Health (MVH)® strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. MVH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. MVH complies with all applicable federal, state and local laws governing nondiscrimination in employment in every MVH location.