T-Mobile is in pursuit of exceptional talent to join our executive team. We’re committed to excellence and innovation, and we are on the lookout for a leader who can steer our company towards new heights of success. In this pivotal role, you will be responsible for driving strategic initiatives and leading a talented team of professionals. The ideal candidate will possess a proven track record of success, demonstrating a keen ability to navigate complex challenges and capitalize on emerging opportunities. As a key member of our executive team, you will play a crucial role in shaping and executing our organizational strategy and contributing to our continued growth and market leadership. Join us in our commitment to driving innovation, inspiring collaboration, fostering a positive company culture, and achieving unparalleled success.

Overview:

The Vice President of SRE Operations will lead and manage all aspects of the company's SRE operations team into the era of AI Driven Operations, responsible for the uptime of IT platforms, enterprise monitoring and observability tools, fault management, tools utilized by the Network Operations Center (NOC) to monitor the T-Mobile vast 5G network, ITSM Tools and IT SRE transformation.

Key Responsibilities:

T-Mobile is embarking on AI Driven Operations journey and this role plays a pivotal role in providing the vision, mission and execution.

IT Stability: Provide leadership to ensure stability across the IT organization by driving accountability, communication, and leadership.

SRE Transformation: Drive the adoption and transformation of Site Reliability Engineering (SRE) practices across the IT organization.

Enterprise Monitoring and Observability: Manage and oversee all enterprise monitoring and observability tools to ensure optimal performance and reliability.

Fault Management: Implement and maintain robust fault management processes to quickly identify and resolve issues.

Network Operations Center (NOC) Tooling: Provide and manage all tooling utilized by the NOC to ensure efficient operations.

IT Operations Support: Provide end-to-end architecture support for IT Operations.

IT Tools Management: Manage IT-specific tools to support various operations and processes.

CMDB Governance & Maturity: Lead and manage the governance and maturity of the CMDB (Configuration Management Database).

ITSM Solutions: Deliver world-class IT service management (ITSM) and CMDB solutions that enhance stability, security, ease of use, and speed of delivery.

Qualifications:

Bachelor's degree in Information Technology, Computer Science, or a related field; Master's degree preferred.

10+ years of experience in IT operations management, with a focus on enterprise monitoring, fault management, and architecture governance.

Proven leadership experience in managing IT teams and driving organizational stability and accountability.

Strong knowledge of IT service management (ITSM) and configuration management database (CMDB) solutions.

Experience with decommissioning legacy systems and executing data center exits.

Excellent communication and interpersonal skills.

Ability to drive SRE transformation and adoption within an IT organization.

Join us to lead our SRE operations to new heights and ensure our IT platforms supports our business goals effectively and efficiently.

• At least 18 years of age

• Legally authorized to work in the United States

Travel:

Travel Required (Yes/No): Yes

DOT Regulated:

DOT Regulated Position (Yes/No):No

Safety Sensitive Position (Yes/No):No

Base Pay Range: $239,100 - $323,500

Corporate Bonus Target: 50%

The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as qualifications and experience, so the actual starting pay will vary within this range. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year.

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.