*Relocation Assistance Provided
Business Title: VP, ENTERPRISE ARCHITECTURE, GOVERNANCE AND AI
Generic Position Summary
As a member of the professional staff, contributes a high level of specialized knowledge and skill in a discipline (e.g., Accounting, Finance, Human Resources, Inventory, Revenue Management, Information Resources, Operations Planning & Support, Sales & Marketing) area to support department and/or function objectives. Generally, works with considerable independence, developing operating plans and related operational processes for own department in alignment with broader business objectives.
Business Context
Marriott Vacations Worldwide (MVW) is a leading global vacation company that offers vacation ownership, exchange, rental and resort and property management, along with related businesses, products, and services. The Company has over 120 vacation ownership resorts and approximately 700,000 owner families in a diverse portfolio that includes some of the most iconic vacation ownership brands. The Company also operates exchange networks and membership programs comprised of nearly 3,200 affiliated resorts in over 90 countries and territories, as well as provides management services to other resorts and lodging properties.
As a leader and innovator in the vacation ownership industry, the Company upholds the highest standards of excellence in serving its customers, investors and associates while maintaining exclusive, long-term relationships with Marriott International, Inc. and Hyatt Hotels Corporation for the development, sales and marketing of vacation ownership products and services.
The vision of MVW is to strive to build long-lasting relationships with their Owners, Members, customers, and associates to help them live their lives to the fullest. Innovation. Integrity. Excellence. This is the story of MVW. And while the company spans brands and businesses, decades and continents, their shared inspiration continues to drive them forward: delivering unforgettable experiences that make vacation dreams come true.
Specific Job Summary
Based at the Marriott Vacations Worldwide (MVW) Corporate Office in Orlando, FL, the Vice President (VP), Enterprise Architecture, Governance and AI provides technical leadership and is responsible for all business-technology vision, roadmaps, plans, and strategies for high-level technology design used throughout all MVW Vacation Ownership, Vacation Exchange, and Third-Party Management business lines. The leadership role is responsible for identifying industry leading, transformative, robust, and reliable software through reusable architecture constructs that is valuable to external and internal customers as well as disruptive to competitors. As a senior member of the Enterprise Architecture (EA) team this position will support EA leadership to lead the Enterprise Architecture Governance function to facilitate and manage the deliverables and objectives such as change control, technology risks, technology selection and architecture framework in a matrix environment and provide technical thought leadership for Artificial Intelligence (AI).
This IT leadership role is a high impact, high visibility position that is responsible for maximizing business value of technology by driving alignment between business strategy and IT capabilities, enhancing operational efficiency, lowering risk by understanding change implications, and improving technology decisions to bring effective change. The position also implements and maintains enterprise architecture tools to promote compliance with standards and processes. This position will work with business partners, Global Technology (GT) leadership and service providers in technology planning and uses models and architectural frameworks to identify key relationships and gaps between business objectives, processes and IT systems. This role will need the ability to translate business strategy and process into logical architectural components and delivery of technology roadmaps that enhance operational efficiency and drive the enterprise technology governance.
The role also advances digital business transformation efforts towards standardization and integration defining architecture vision and high-level technology designs based on proven architecture frameworks, principles, and standards for MVW initiatives. The position ensures the enterprise architecture is efficiently and effectively defined and that modern platforms and capabilities within the technology ecosystem (i.e. Digital Experience, API Management, Technology Compute Platform, etc.) are adopted and implemented. The position includes creating and maintaining standards, reference architectures, architecture blueprints, technology implementation patterns, frameworks for technology roadmaps, ideation, and integration.
Generic Expected Contributions
Develops operating plans and workable business processes for own department in alignment with function strategy.
Manages business processes and/or projects, setting priorities and measurable objectives, monitoring and reporting on the process, progress and results.
Responds to, solves, and makes decisions on business requests that have broad department impact and/or moderate risk.
Presents alternative solutions to business issues by collaborating with internal business and IT partners.
Responsible for individual work and contributing to team, department, and/or business results.
Directs work of non-management staff. Typically influences work of cross-functional or extended teams.
Assists more senior associates in achieving business results by:
acting in a consultative fashion to implement programs impacting the organization
assisting in the development and communication of organizational goals
achieving results against budget within scope of responsibility
taking calculated risks to move the department or team forward
developing and using systems to organize and keep track of information
balancing the interests of own group with the interests of the organization
working with others to identify and remove barriers to success
Readily critiques own behavior to acknowledge mistakes and improve future leadership performance and acts independently to improve and increase skills and knowledge.
Performs other duties as appropriate.
Specific Expected Contributions
Architecture Governance & Compliance
Experienced in Enterprise Architect discipline with a strong focus on architecture governance, standards, and IT principles.
Responsible for defining, implementing, and managing architecture frameworks that guide and support the organization’s strategic objectives.
Ensure that IT investments and projects align with business goals, maximize efficiency, and comply with regulatory and industry standards.
Lead cross-functional teams to establish and enforce governance processes that balance innovation with operational stability.
Develop and enforce architecture governance frameworks to ensure alignment with business goals and IT strategies.
Establish and manage a governance board to review, approve, and oversee IT architecture changes and initiatives.
Regularly assess and ensure compliance with regulatory, security, and industry standards across IT systems and processes.
Standards & Best Practices
Define and maintain enterprise-wide architecture standards, methodologies, and best practices for application, data, infrastructure, and integration.
Drive the adoption of these standards and ensure their consistent application across projects and teams.
Collaborate with business and IT leaders to refine and evolve standards that meet changing business needs.
IT Principles & Strategic Alignment
Develop and communicate IT guiding principles to align decision-making with the organization’s strategic goals.
Conduct regular reviews of current IT principles and adjust as needed to support emerging technology trends, regulatory changes, and business shifts.
Educate and support business and IT stakeholders in understanding and applying these principles in their initiatives.
Stakeholder Engagement & Cross-Functional Collaboration
Act as a trusted advisor to senior leadership, providing insights and recommendations to support strategic planning and project prioritization.
Engage with business units, project teams, and IT to ensure architecture standards and governance are understood and integrated.
Facilitate cross-functional workshops to align architecture goals, resolve issues, and promote cohesive decision-making.
Collaborate with MVW IT and business disciplines with a high sense of urgency and a focus on efficiencies, excellence and results.
Support EA Senior Leadership to facilitate and manage enterprise architecture deliverables and objectives.
Drive overall business-technology roadmaps while keeping up to date with emerging technologies across the enterprise architecture and recommend business direction based on these technologies.
Implement and maintain enterprise architecture tools to promote compliance with standards and processes.
Continuous Improvement & Monitoring
Establish metrics and KPIs to measure the effectiveness of architecture governance, standards, and principles.
Conduct regular assessments of IT architecture to identify opportunities for optimization, cost reduction, and improved alignment with business goals.
Stay current with emerging technology trends and best practices to continuously refine the organization’s architecture standards.
AI/ML Solution Architecture
Design and implement end-to-end AI and ML solutions that align with business needs and support decision-making.
Develop architectures that ensure scalability, performance, and integration with existing systems and workflows
Identify opportunities to enhance products and services through advanced AI applications and lead the conceptualization of these initiatives.
Technical Leadership & Strategy
Define the AI technology roadmap in collaboration with stakeholders, prioritizing high-impact projects.
Establish and enforce best practices for AI/ML model development, including feature engineering, model training, deployment, and monitoring.
Advise on AI platform and tool selection, and recommend infrastructure solutions (e.g., cloud vs. on-premises).
Data Management & Governance
Oversee data strategy for AI projects, including data collection, preprocessing, and storage.
Collaborate with data governance and security teams to ensure compliance with privacy regulations and internal standards.
Design data pipelines that ensure data quality, accessibility, and integration across various systems.
Collaboration & Stakeholder Engagement
Partner with data scientists, engineers, and product teams to translate business requirements into AI solutions.
Engage with business leaders to communicate AI capabilities, project progress, and potential opportunities.
Provide technical mentorship to data scientists, engineers, and junior architects on AI/ML best practices and architectural decisions.
Continuous Improvement & Innovation
Stay current with advancements in AI/ML technologies, frameworks, and algorithms, and assess their potential impact on the organization.
Lead initiatives to integrate new AI techniques, such as deep learning, NLP, or reinforcement learning, where applicable.
Conduct periodic reviews of AI systems to evaluate performance, accuracy, and relevance, driving continuous improvement efforts.
Specific Candidate Profile
Education
Bachelor of Science (BS) degree that is technology based in information technology, engineering, computer science, or statistical/math sciences required.
Master’s degree, e.g., MBA or in Computer Science, preferred.
Experience
10 + years of experience in Enterprise Architecture, Business Architecture, Information Architecture, Compute/Technology Architecture, and Project Management along with strong focus on architecture governance, standards, and principles.
10 + years of IT management experience in leading Senior Architects or application development teams
10 + years of experience in developing/leading architecture solutions for multimillion dollars business-technology initiatives
5+ years of experience in the Artificial Intelligence domain
Proven track record of managing and maintaining the enterprise architecture governance frameworks and KPIs
Proven track record of delivering technology solutions/architecture for large initiatives
Proven track record of selecting and deploying enterprise business and IT capabilities
Knowledge of modern compute platforms such as cloud computing, API Platform and Management, Rules Engine, Real-time Analytics, BI/Analytics platform, and Transactional Data Stores
Experience in hospitality and/or vacation ownership/timeshare industry and/or relevant customer servicing industries.
Skills
Strong leadership skills, strong planning and project management skills
Knowledge of Enterprise Architecture discipline and software development lifecycle and best practices
Knowledge of TOGAF (Certification preferred), SAFe, DAD, or other proven frameworks
Strong negotiation and vendor management skills
Excellent communication and conflict management skills
Strong business and technology acumen
Ability to interface effectively with business customers, MVW executive management, IT management, cross-functional teams, and vendors
Managing Others:
Sets clear goals and expectations for direct reports using the performance review process
Translates broader organizational initiatives into relevant goals for direct reports
Creates an environment that emphasizes motivation, empowerment, teamwork, and continuous improvement
Leadership:
Conveys information and ideas to others in a convincing and engaging manner through a variety of methods
Exhibits a professional demeanor and behavioral style that conveys confidence and command respect from others; makes a good first impression and represents the company in alignment with its values
Managing Execution:
Builds a cohesive team using effective interpersonal style to inspire and sustain engagement by focusing team on its mission and importance to the organization
Ensures successful execution across business plans designed to maximize customer satisfaction, profitability, and market share through effective planning, organizing, and on-going evaluation processes
Sets high standards of performance for self and/or others; monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required
Building Relationships:
Global mindset – utilizes diverse styles, abilities, motivations and cultural perspectives to drive innovation, engagement, and enhance business results
Learning & Applying Professional Expertise:
Understands technical acumen and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges
Acts as an expert advisor providing thought leadership and guidance to internal partners and stakeholders
Encourages cumulative, continuous learning and development
Champion data-driven decision-making by developing systems that capture, analyze, and report key metrics related to sales and marketing performance.
Identify trends and emerging technologies to keep the platform at the forefront of industry standards.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.