Job Description:

Vice President, Global Security Operations Center

The Role:

The VP, Global Security Operations Center is an experienced security professional who effectively leads teams to protect Fidelity’s associates, customers, properties, and business units. With over 18 campuses domestically and overseas along with 200+ investor centers and remote offices, this VP ensures that the safety, security and domain awareness of these individuals and locations is maintained 24/7 x 365 days a year! This individual is an associate-facing Brand Ambassador for Global Security & Investigations and exudes professionalism and must provide outstanding customer service to Fidelity and its affiliated companies. The location for this role is Smithfield, RI with periodic trips to Merrimack, NH.

The Expertise and Skills You Bring:Bachelor’s degree required, advanced degree a plus12+ years of proven experience in an operational/technical security center environmentAbility and experience in effectively managing and leading cross-functional teams and initiatives that drive positive changeTechnical knowledge and/or operational knowledge of the latest security center technologies including Everbridge-Visual Command Center, Fusion Risk Management, and GenetecAbility to problem solve and integrate social media and other open source and intelligence feeds into a domain awareness platform for situational awareness purposesExperience in implementing and operationalizing security technologies and implementing their analytical capabilitiesOutstanding written communication, presentation, and organization skillsAbility to brief senior leaders and executives on the operational capabilities of our security infrastructure and ability to brief them during crisis eventsAbility to brief clients on the latest security capabilitiesAbility to influence strategic business directions in the security technology arenaWorks well independently, performs under pressure, especially during major incidents and deals effectively with ambiguity, and balances multiple tasks and priorities successfullyThe Value You DeliverAdvanced knowledge of security principles (incident management, proximity alerting, life safety, investigations, travel security and threat assessment)Security technology subject matter expertiseA problem finder and problem solver who makes decisions using information, fact patterns and an understanding of the global risk landscapeCan communicate effectively with senior security leadership, site/business unit leadership and business partners, and also develops effective strategic partnerships to influence key decisions and initiativesHas strategic mentality to improve mobility and retention within the Operations Center arenaEffectively provides around the clock security posture for Fidelity campuses, investor centers, and travelers throughout the worldEnforces corporate and site-wide policies, procedures, and standards related to operational, physical, and technical security managementHas influence and relationships with major government security organizations like the State Department’s Overseas Security Advisory Council and the FBI’s Domestic Security Advisory CouncilThe Team

The Global Security Operations Center (GSOC) is part of the Resilience, Intelligence & Security Operations Center organization that reports into the Chief Security Officer of Fidelity Investments. It is a best in class, innovative capability and has employees located at multiple sites in New England. It works very closely with other security and continuity professionals within the firm at various locations throughout the United States and abroad. It is a 24x7x365 day operation with very modern domain awareness technologies.

#globalsecurity

Certifications:

Company Overview

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money.

Join Us

At Fidelity, you’ll find endless opportunities to build a meaningful career that positively impacts peoples’ lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees’ Choice Award, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don’t need a finance background to succeed at Fidelity—we offer a range of opportunities for learning so you can build the career you’ve always imagined.

Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.

At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.

We invite you to Find Your Fidelity at fidelitycareers.com.

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations@fmr.com.