**Location:** Avera Health Broadband Lane **Worker Type:** Regular **Work Shift:** Primarily days with possible weekends/evenings/holidays (United States of America) **Position Highlights** **You Belong at Avera** **Be part of a multidisciplinary team built with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter.** **A Brief Overview** Responsible for the strategy and performance of the HME division; ensuring the delivery of high quality, safe and efficient care, and equipment delivery. Accountable to oversee, plan, direct and evaluate operations within budget parameters. Responsible to set performance expectations by following industry best practice operations and clinical guidance. **What you will do** + Provides visionary leadership for Avera@Home and the HME division that results in high functioning teams and operations, excellent clinical outcomes and patient satisfaction, and fiscal responsibility. + Provides guidance for company-wide strategic planning, mission, values, culture, leadership and policies as a member of the Avera@Home Administrative Council. + Develops short and long range strategic plans for Avera@Home and the HME division and develops and manages the budget for the HME division. + Responsible for networking and the formation of strong partnerships with other health care entities and providers within Avera and outside of. + Demonstrates the ability to lead staff and resources to reinforce the vision of the Home Medical Equipment division. These qualities can be described as creativity, innovation, insight, motivation, influence, commitment, and persistence. + Monitors industry trends for new patient care philosophies, models, technologies and retail sale items. + Accountable for meeting or exceeding customer satisfaction targets, which includes patients/family, physicians and employees and ensuring quality patient outcomes are achieved through systems and processes and monitor sustainability. + Establishes benchmark goals utilizing clinical and business intelligence data to guide operational and clinical activities and effectively deal with variances, including developing data, analysis, setting thresholds, and developing action plans which resolve discrepancies. + Accountable to monitor legislative activities and regulatory changes related to HME and ensures compliance with regulatory, accreditation and licensure requirements. + In collaboration with the Avera Corporate Compliance Officer, assures the development and maintenance of corporate compliance plan for the Home Medical Equipment division. + Responsibilities include interviewing, hiring, developing, training, and retaining employees; planning, assigning, and leading work; appraising performance; rewarding and coaching employees; addressing complaints and resolving problems. **Essential Qualifications** The individual must be able to work the hours specified. To perform this job successfully, an individual must be able to perform each essential job function satisfactorily including having visual acuity adequate to perform position duties and the ability to communicate effectively with others, hear, understand and distinguish speech and other sounds. These requirements and those listed above are representative of the knowledge, skills, and abilities required to perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions, as long as the accommodations do not cause undue hardship to the employer. **Required Education, License/Certification, or Work Experience:** + Bachelor's or equivalent industry experience + Drivers License - Licensing Board Upon Hire **Preferred Education, License/Certification, or Work Experience:** + Master's + 4-6 years direct experience managing and leading home medical equipment services **Expectations and Standards** + Commitment to the daily application of Avera’s mission, vision, core values, and social principles to serve patients, their families, and our community. + Promote Avera’s values of compassion, hospitality, and stewardship. + Uphold Avera’s standards of Communication, Attitude, Responsiveness, and Engagement (CARE) with enthusiasm and sincerity. + Maintain confidentiality. + Work effectively in a team environment, coordinating work flow with other team members and ensuring a productive and efficient environment. + Comply with safety principles, laws, regulations, and standards associated with, but not limited to, CMS, The Joint Commission, DHHS, and OSHA if applicable. **Benefits You Need & Then Some** Avera is proud to offer a wide range of benefits to qualifying part-time and full-time employees. We support you with opportunities to help live balanced, healthy lives. Benefits are designed to meet needs of today and into the future. + PTO available day 1 for eligible hires. + Free health insurance options, for full-time single coverage on Avera High Deductible Health Plan + Up to 5% employer matching contribution for retirement + Career development guided by hands-on training and mentorship _Avera is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, Veteran Status, or other categories protected by law. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-605-504-4444 or send an email to_ _talent@avera.org_ _._ At Avera, the way you are treated as an employee translates into the compassionate care you deliver to patients and team members. Because we consider health care a ministry, you can live out your faith, uphold the dignity and respect of all persons while not compromising high-quality services. Join us in making a positive impact on moving health forward. The policy of Avera to provide opportunities for all qualified employees or applicants without regard to disability and to provide reasonable accommodations for all employees or applicants who may be disabled. Avera is committed to ensuring compliance in accordance with the Americans with Disability Act. For assistance, please contact HR Now at 605-504-4444. Additional Notices: For TTY, dial 711 Avera is an Equal Opportunity/Affirmative Action Employer: Minority/Female/Disabled/Veteran/Sexual Orientation/Gender Identity.