Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of VP HR Advisory - HR ADVISOR_GSC CHINA.

Principal responsibilities

Provide advice, guidance and coaching, in relation to complex customers enquiries across aspects of HR Services. Relationship manage and co-ordinate support for multi –stranded enquiries, such as movers/joiners/leavers.Support people managers and employees in navigating complex people challenges across the spectrum of HR services with coaching and advice to help resolve the challenges.Support the Change journey for People managers around a broad range of HR Processes. Give support and encourage customer adoption of HR Systems and tools. Support continuous improvement initiatives by using case and knowledge tools, working in partnership with GSOs and Customer Contact teams to ensure efficiency and effectiveness of the Service Model.Act as escalation point to resolve business-specific problems or to coordinate multiple HR specialists to resolve complex people issues.Support complex interpretation of policy and procedures and provide oversight of some complex events which need higher touch handling working with the HR Business Partner and specialist teams where relevant.