**GENERAL SUMMARY** **:** The Vice President, Operations, AHMG and Institute works in partnership with physician and health system leaders to deliver growth and high-quality, high-value patient care. Using an integrated approach, the VP is responsible for the strategic direction of the AdventHealth Medical Group CFD providers of designated service lines as well as the medical and surgical programs within a specified Institute. The primary responsibility for the Medical Group is to ensure that excellent daily operations of each practice are present. Operational responsibilities include leading and directing the operational aspects of all physician practices within their scope of responsibility. The primary responsibility for the Institute is the development of strategies and standards of care across the service line, physician practices and outpatient programs to fully integrate care and drive a value-based model. This may include oversight and/or leadership of program administrators, provider teams and ancillary support teams as needed to effectively drive performance across the care continuum. Advises/manages all service areas that impact patient care for the patient population and provides leadership and subject matter expertise for the service line resulting in high quality outcomes and effective performance. Plans, directs, coordinates and serves as the administrative liaison for service line activities, projects and programs including marketing and philanthropy and any other activities and specialty in nature. Works closely with the medical leadership regarding patient services including delivery of services, state of relevant technology and equipment, revenue generation, reimbursement changes, budget and all other related administrative matters. Evaluates patient care, operational efficiencies, performance methods and employee issues and makes recommendations. Uses leadership and personal influence to align and motivate staff and physicians’ energy towards goal achievement. Works collaboratively across the organization to champion creative and progressive goals. Participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all. **MEDICAL GROUP PRINCIPAL DUTIES AND JOB RESPONSIBILITIES** **:** · Monitor compliance with all applicable local, state, and federal regulations. · Monitor facility policies and procedures and makes recommendations for development and revisions. · Establish and implement major goals, and objectives for each practice and market. · Oversees practice budgets, billing, accounts payable and fixed asset management. · Manage satisfaction programs for patients and employees. · Provides input and support to specialty committees and leadership to ensure effective governance and positive, engaged physician relationships. · Acts as a liaison to Service Lines and external affiliates to maintain sound business relations with hospital business partners and influencers. · Responsible for all practice operations within designated service lines. · Oversight and implementation of electronic medical records within practices. · Participates with hospital leadership to define and implement a physician strategy for each campus. · Implement contractual and process strategies to “link” specialist physicians with hospital service lines or institutes. · Develop and monitor processes to ensure all practice startups are managed well. · Oversee market practice acquisitions. · Manage practices to budget. **Medical Group Strategy** · Responsible for ensuring the development and implementation of a clear physician practice strategy that engages AdventHealth partners and physicians to achieve the results desired. · Ability to translate clinical/business model thinking into a deliverable executable plan. **Medical Group Physician Relationships** · Responsible to engage physicians as leaders and partners in the development, implementation, and assessment of comprehensive practice performance. · Principally responsible for the AHMG physician relationship. This includes ongoing physician feedback on performance, strategy, contracting, mediating difficult issues, and demonstrating integrity through responsive follow-up and engagement. · Principally responsible for execution and maintenance of employment agreements in a proactive manner. · Ability to collaborate and engage physicians on a patient centered care model in a deliberate way. **Medical Group Results** · Responsible for delivering a track record of high performance in the majority of all elements of performance. This is defined as: o Timeliness of physician contracts o Ability to seek engagement, support of physician contracts without requiring the presence of the CEO/CFO o Ability to meet and exceed budget targets for the practice at a minimum and manage to the top quartile performance for that practice o Ability to engage employees that results in high performance employee engagement (World class or best practice) and participation rates above 90 percent o Ability to achieve meaningful use requirements, patient experience greater than 75th percentile o Ability to ensure practices are compliant with coding, monitoring, risk plan) o Ability to achieve PQRS requirements for all practices o Holds team and self-accountable for results **Communication** · Ability to communicate effectively and timely to physicians, down line leaders the vision, mission, values and objectives of the organization and how this relates to each member of the team. · Ability to discern and communicate appropriate information to their peers and the executive team and engage in bringing forth recommendations for positive changes to AHMG overall and within their areas of responsibility. **Develop Leaders** · Responsible for the hiring, selection and performance of their down line leadership team. · Ability to lead and develop leaders and team members capable of demonstrating a common mission and vision that aligns with AdventHealth values. · Responsible for holding leaders accountable for their performance on the behavioral and operations standards. **Overall HR Objectives** · To ensure team members are effectively positioned for success · To ensure team members understand what success looks like · To ensure team members are held accountable for their performance on the behavioral and operations standards. Accountability is provided through focused and timely feedback. Feedback will include both recognition of success and correction for under performance. · To ensure there is an effective process for the development of organizational leaders. **INSTITUTE PRINCIPAL DUTIES AND JOB RESPONSIBILITIES** **:** **Set Service Line Strategic Direction & Align to Business Objectives** · Establish and commit to a long-term business direction after considering clinical and financial data, resources, market drivers, and organizational values; anticipate and respond to shifts within the market, technology, or policy environment that influence the delivery, management, and financing of healthcare. · Develop and implement strategic plans for future success · Utilize financial data to diagnose business strengths and weaknesses and identify the implications for potential strategies; keeping a financial perspective in the forefront when making strategic decisions. · Maintain accountability for fiscal management of areas of responsibility · Apply cost containment principles while endeavoring to create new or improved methods of revenue generation and/or models of care. **Execute and Drive Performance** · Partner with administrative and physician leaders to drive quality of care and reputation improvements and create standards of care across the service line · Support Clinical Performance Improvement activities and contribute to the organization improvement. · Translate strategic priorities into operational reality; aligning communication, accountabilities, resource capabilities, internal processes, and ongoing measurement systems to ensure that strategic priorities yield measurable and sustainable results. · Secure and compare information from multiple sources to identify business issues; committing to an action after weighing alternative solutions against important decision criteria. **Build Talent and Lead Teams** · Provide proper attention to development coaching to help others excel in their current or future job responsibilities and prepare for succession planning. · Establish systems and processes to attract, develop, engage, and retain talented employees; create a work environment where people can realize their full potential. · Motivate others and drive accountability to attain successful outcomes and business objectives. · Initiate, promote and/or participate in interdisciplinary collaboration regarding patient care. **Leading through Vision and Values** · Keep the Seventh-day Adventist faith-based values of Christian service and the AHS Vision of “Extending the healing ministry of Christ” as a priority of decision making and action. · Ensure that the customer perspective is a driving force behind business decisions and activities; crafting and implementing service practices that meet customers’ and own organization’s needs. · Support, promote and participate in community service activities. **KNOWLEDGE AND SKILLS REQUIRED** **:** · Thorough knowledge of physician practice operations, strategic planning, billing and coding. · Ability to handle a large number of tasks and projects at one time. · Must possess an understanding of the operation of hospital departments and service lines. · Knowledge of clinical practices and processes, legal and regulatory requirements and mandates, and the ability to gather and evaluate data and outcome results to use in programmatic development. · Outstanding written and verbal communication skills. Able to effectively express ideas and views through public speaking, presentations, reports, and professional correspondence. · Exceptional people management, leadership skills, and the capacity to relate to people in a manner that wins confidence and establishes support. · Leadership ability, accepts responsibility, exercises authority and functions independently · Strategic vision and thinking coupled with execution excellence. Ability to position the organization for the future and identify changing market demands within the service line while executing on a business plan and implementing tactically. · Strong business acumen, intelligence, and capacity. · Approaches his/her work as an interconnected system. Ability to understand major objectives and break them down into meaningful action steps. · Strong organizational abilities and the flexibility to adjust to changing conditions and the various details of the position. · Proficient computer skills, particularly with Microsoft Office suite. **_KNOWLEDGE & SKILLS PREFERRED_** : · N/A **EDUCATION AND EXPERIENCE REQUIRED** **:** · Bachelor's degree, particularly in a healthcare business or clinical science. · Minimum of ten (10) years of diverse experience in specialty practice operations and/or strategy development/execution relative to service line, with a minimum of three years of experience in program development. · Minimum of seven (7) years in progressively responsible administrative work or directorship of multiple departments in a hospital or hospital system. · Extensive experience working closely with physicians and proven ability to gain trust and credibility · Extensive experience facilitating and managing challenging situations, including conflict resolution and demonstration of outstanding interpersonal skills · Experience in facilitating high-level multidisciplinary group decisions Qualifications **_EDUCATION AND EXPERIENCE PREFERRED:_** · Master’s degree in Business Administration, Health Services Administration, Nursing Administration, or Nursing Sciences **LICENSURE, CERTIFICATION OR REGISTRATION REQUIRED:** · N/A **_LICENSURE, CERTIFICATION OR REGISTRATION PREFERRED:_** · MGMA certification that demonstrates all six bodies of knowledge recognized by the MGMA, Certified Medical Compliance Officer (CMCO), comparable certifications This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location. **Category:** Executive **Organization:** AdventHealth Executives **Schedule:** Full-time **Shift:** 1 - Day **Req ID:** 25008513 We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.