Join Chase's New Payment Rails (NPR) team as a VP of Product Management, where you'll drive the end-to-end management of ACH products. Leverage your expertise to enhance and modernize payment solutions that customers love and trust.

As a VP of Product Management in the NPR team, you will lead the strategy and execution of ACH products, focusing on high-risk applications to mitigate fraud and risk. Your role will be pivotal in optimizing ACH delivery, ensuring compliance, and driving product innovation across various payment rails.

Job Responsibilities:

Establish a new product function and steering committee for ACH across consumer use cases. Serve as the go-to product owner for ACH communications across user journeys. Manage Rules Program and Compliance with NACHA Rules, driving organizational changes. Design and implement new processes to address operational gaps and enhance efficiency. Direct ACH product roadmap and performance reporting, improving cross-functional coordination. Lead change management across functional partners, ensuring compliance with risk and regulatory requirements. Maintain visibility over product timelines, monitor blockers, and liaise with stakeholders. Manage relationships with stakeholders, including risk, compliance, and operations teams. Engage with partners to manage industry changes impacting the product roadmap. Coach and mentor the ACH team on best practices for resource and dependency management.

Required Qualifications, Capabilities, and Skills:

Minimum of 5 years of experience in delivering products, projects, or technology applications. Experience in operational management and change readiness. Advanced knowledge of product development life cycle, technical design, and data analytics. Collaborative mindset with the ability to work effectively with diverse teams. Flexibility to adapt to evolving priorities and proactively identify improvement opportunities. Excellent analytical skills with the ability to present recommendations clearly. Self-starter with strong problem-solving skills and prioritization abilities. Strong communication and presentation skills across business and technology partners.

Preferred Qualifications, Capabilities, and Skills:

Experience with payment systems and networks. Proven ability to work in a fast-paced environment, meet deadlines, and perform at high standards. Ability to independently manage multiple dependencies and drive escalations.