Under the supervision of the Senior Vice President, Residential Treatment, provides clinical/program supervision and administrative/budgetary direction to Program Directors of assigned programs which comprise residential services.

ESSENTIAL JOB FUNCTIONS:

Provides clinical/program supervision and administrative/budgetary direction to the Directors of assigned programs. Ensures that assigned programs and services maintain compliance with state, city, federal, and other appropriate regulations as well as ICL policies and procedures. Ensures that services are delivered in a manner that maximizes effectiveness and efficiency. Conducts regularly scheduled management, supervisory and clinical meetings. Evaluates and refines program services, policies and procedures to ensure that consumer needs are addressed in an effective and consistent manner. Oversees recruitment, hiring and training of staff. Monitors clinical and administrative documentation to ensure that records meet agency and oversight standards. Assists Program Directors in preparing for internal/external audits, and monitors development and implementation of all required corrective actions. Provides direct supervision and evaluation of designated program directors. Assists in the development of outcome measures and in supporting and monitoring their achievement. Provides Program Planning and Development Ensures staff development through implementation of regularly scheduled in-service training Provides monitoring, supervision and evaluation of fiscal and administrative operation of designated programs, including billing processes where applicable Assists programs in the identification and implementation of Evidence Based Treatments and Best Practices - Participates in Corporate Management Represents agency in inter-agency and public forums, including local governmental agencies, social service agencies, medical facilities, and advocacy/educational/research coalitions Participates in inter-agency and intra-agency planning meetings and committees Provides in-service training to Cluster, Division and Agency staff in assigned topics Represents agency in the community through participation in local community organizations and activities Participates in program development activities, including grant proposals and RFP’s as assigned Functions as Project Leader on short-term projects as assigned

ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES: 

Committed to active promotion of ICL equity goals and action steps. Proficiency with various software programs including Microsoft Office and the company's EHR software Critical thinking, change management skills and approaches Data driven decision maker Excellent interpersonal skills Excellent oral and written communication skills Ability to work under stress, prioritize and meet deadlines Ability to understand and support the agency's mission, vision, standards and code of ethical behavior Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences

QUALIFICATIONS AND EXPERIENCE:

Master’s or Doctoral degree in a mental health discipline such as Social Work, Psychology, Nursing, etc.; and a minimum of five years of progressively more responsible administrative, clinical and quality assurance experience in providing services to seriously mentally ill adults in a community setting, preferably in residential and/or other community housing programs. License issued by the NYS Education Department in the appropriate field is preferred but not required.

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