Candidate profile (title) What you'll need to have Candidate profile (text) - Default language • Retail/home furnishing/supply chain/customer service experience and interest
• Experience in working in a matrix organisation and ability to act within the global framework in order to achieve local/market/organisation goals
• End-to-end orientation: ability to apply analytical process-oriented thinking including planning and maintaining work process
• Analytical capability to enable translation of business and customer needs into development initiatives
• Successfully lead projects or processes on country/market/national level
• Collaborative mind-set: good in building relationships across the organisation and having influence and personal impact by using good communication and negotiation skills.
• Ability to act within the global framework in order to achieve local/market/organisation goals
• Ability to identify need and drive change within the organisation acting in multi- cultural, interdependent and matrix environments
• Proven successful leadership in delivering both business result and people development
• Good coaching and/or mentor, advisory and facilitation skills, conflict management skills and problem- solving experience
• Preferable 2 - 4 years working experience in leading position in distribution, retail, logistics or similar.
• Fluent in English and Italian written and verbal
• University degree (Economics, Logistics, Supply Chain Management) or proven performance in logistics/commercial/supply chain management Key responsibilities (title) What you'll be doing day to day Key responsibilities (text) • Accountable for development, coordination, support and securing a common approach for all WMS related tasks and responsibilities
• Accountable for defining and follow up the action plan to reach global/local WMS goals
• Accountable for follow up and benchmark the WMS KPIs (Service Level Agreement)
• Accountable for System deployments (implementation of system developments and set-up in agreement with operations)
• Accountable for providing support to operations on system set-up and system usage
• Responsible to implement and coordinate level 0 support (WMS Super User) for WMS systems and secure resources for WMS related forums
• Coordination of critical WMS related issues with service owner or IT Service Desk
• Responsible to provide the input for the WMS budget process
• Secure the support for global development projects, support the group and market and unit BP activities
• Accountable for developing the needed competencies within WMS Superusers to secure success through the development and implementation of training programs at all our Logistics units