Core Responsibilities & Duties: 

 

Managing daily operation and hands on control of the warehouse and office  Resolve escalated customer service issues, manage claims and their processes  Setting goals, developing action plans, and ensuring their execution  Following established policy and procedures for the company and our vendors  Meeting company and vendor matrix goals  Process inbound delivery teams and assist with Web Check-In  Control and manage all inventory processes and issues as needed (Cycle counts, reconciliation, pushback hauls, As Is, etc.…)   Ensure warehouse duties are being completed (cardboard, styrofoam)   Oversee haul away process management  Work well without direct supervision, professional demeanor, effective communication, and customer service skills  Load and unload trucks as needed  Interview and select employees, discipline, evaluate, and motivate the warehouse personnel    Develop and hold your staff accountable   Enforce and adhere to company policies and procedures.  Responsible for loadout / warehouse oversight of QC with getting teams off dock  Provide operational support to assigned locations when needed  Other duties as assigned 

 

Qualifications: 

 

High school diploma or GED required, post high school education a plus  Have 3-5 years management experience in a related field  Excellent written/ verbal communication skills.  Excellent interpersonal skills and problem-solving ability.  Must have strong organizational skills  Must be willing to work flexible schedules.  Computer proficiency in MS Office products