Company Description

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

19,000 trained professionals250+ locations worldwideFortune 500Globally unified systems

Job Description

Scope of position: 

To lead the Expeditors warehouse in the pursuit of Warehouse Excellence by promoting a culture of Safety & Security, meets high quality standards through continuous improvement, ensuring the management of multiple product needs, people, process, and costs.

Works with:  District Management, Product Management, Security Health and Safety, District Business Operations, Information Systems, Trade Compliance

Major Duties and Responsibilities: 

Facility Compliance

Ensure a safe and secure work environment, following all OSHA rules, as well as state and local laws.Maintain warehouse procedures and Expeditors Security & Safety standards.Maintain a clean and professional facility meeting all the warehouse excellence requirements. Ensure all equipment is maintained in a safe operational condition, equipment procurement, maintenance, and facility repair.Ensuring that we are meeting all safety/security process and procedures and routinely monitors it for compliance

Labor/Development Management 

Assist in communicating our culture mission and goals.Assist Supervisors with Interviews, onboarding, developing, and supporting staff within area of responsibility, includes permanent and contingent staff.Work with Supervisors to coordinate scheduling and ensure proper coverage.Support employee versatility (cross training).Assist supervisors in managing contingent workforce with the agreed upon process.Assist supervisors on managing employees based on the employee handbook.Assists in development of Supervisors and Leads.Leading team meetings when Manager is not available.

Operations and Quality 

Must have a strong relationship with product managers and be able to collaborate with them and teams to effectively manage warehouse operations.Act as backup interface with customers, service providers and government officials, including involvement of transitioning new clients. Must have to ability to work any hour, any shift on any day if necessary.Assists with supporting company, district, and product goals.Oversee the processes, following operational standards (OPS) and KPI expectations.Improve safety, quality, process and cost through continuous improvement methods Set up training and SOPs for all productsIs the escalation contact for: cargo loss issues, investigations, cctv.Compare performance of key financial indicators amongst your assigned Peer Group to identify opportunities for improvement.

Financial

 Manages weekly reporting of man hours, OT for all warehouses.

 

Qualifications

Education and Experience:

Bachelor degree or equivalent related experienceProven Success in previous Management/Supervisory roleKnowledge/ Skills: Solid understanding of OSHA rules, state, local and company Health and Safety rules and compliance.Strong decision-making and coaching skills. Able to drive resultsAble to train, coach and mentor warehouse associates.Strong team leadership, customer service and account management skillsSolid and professional written and verbal communication skillsStrong process improvement skillsCritical thinker & resourcefulAdaptable to change, reliable and self-motivated.Has a positive attitude and works well with othersKnows his job and the jobs around him well and is consistently seeking knowledge.Exemplifies the Behavioral Absolutes.Solid skills with statistics, data analytics productivity and KPI performanceStrong presentation skillsPro-active, ability to foresee incidents and adhere to warehouse safety practicesEffective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive resultsFlexible, problem-solver, sense of urgency, quick thinker, organizedMust be able to handle stress caused in meeting deadlines with tight scheduling requirements.Strong ability to hold others accountable, provide feedback, conflict resolution and fierce conversations.Must be able to shift priorities easily.Must be Forklift certificated

Personal Development    

Must meet company standards of 52 hours of training per year.Must complete Presentations Course and Fierce Conversation upon course availability Must complete Level 1 Certification within 1 year.GDP compliance certification within 1 yearH&S certification within 1 yearDangerous Goods for Air and Ground Certification within 1 year

Additional Information

Expeditors offers excellent benefits:

Paid Vacation, Holiday, Sick TimeHealth Plan: MedicalLife InsuranceEmployee Stock Purchase PlanTraining and Personnel Development ProgramGrowth opportunities within the companyEmployee Referral Program Bonus

Position Type:  Exempt; Not eligible for overtime pay

Reporting Structure:  Warehouse Manager