Company Description

iForce (Part of the Culina Group) is at the forefront of e-commerce fulfilment, returns processing and carrier management. With its own in-house technology infrastructure this underpins the iForce offering to customers.

At Culina Group we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive… A place where you're valued, challenged, and inspired!

Job Description

Due to continued growth from our blue-chip contracts, with no signs to stop expanding, we have a fantastic opportunity for an experienced and motivated Warehouse Shift Supervisor to join our strong team at iForce! This site has a complex operation which includes returns, refurbs and repairs, and as such is a high-demanding facility which is very fast-paced. 

As a Shift Supervisor, you will support the Shift Manager in ensuring the handling and despatch of all customer products is achieved to optimum levels of cost and efficiency through the effective supervision and control of all staff and resources. It will also be your responsibility to equally maintain the highest levels of safety, welfare and security within all areas of the warehouse shift activity.

Working hours: Monday to Friday; 06.00-14.00/14.00-22.00 (rotating weekly)

Salary: £33,540.81 per annum, including shift allowance.

With lots of great benefits to this site, including an on-site gym, discount cards for our customers, regular recognition and proven progression routes, this is a great opportunity to build your career further! 

Key Duties of a Shift Supervisor include, but are not limited to:

Managing a team of around 20 warehouse workers and carrying out regular 1-2-1s and reviews with your team, including disciplinaries, performance reviews, etc. Through consultation with Shift Managers, ensuring all areas of responsibility are staffed commensurate to the achievement of scheduled and planned tasks and peak volume associated activity in line with optimum service and cost efficiencies.Providing coaching to staff where necessary to support personal improvement or development.Providing first line investigations into Health and Safety incidents. Supporting and guiding staff's knowledge and awareness relative to operational requirements.Ensuring all products are received into the warehouse within client expectations and SLA's, and these are available for the ongoing operations in the appropriate condition.Ensuring the handling of all products is carried out to the highest standards of Health and Safety, equally applying best practice to the protection and packaging of Client orders to sustain transition through Warehouses/Distribution Centres and Carrier Networks.Ensuring adequate supplies of consumable and packaging products are available in line to meet with all client order despatch requirements.Maintaining accurate records of all receipt, issue, usage and holding of consumable packaging and materials.Ensuring all processes, daily checks, defect reporting, training and operations of MHE are conducted in line with both company and legislative Health and Safety requirements.Supporting the commercial objectives of the business through a process of continual review and operational appraisal. 

QualificationsProven operational and management experience from within a similar operation.Previous experience of supervising large teams, including performance management and disciplinaries. Strong working knowledge within the Warehouse and Logistics industry, with strong knowledge surrounding health and safety. Computer literate with strong attention to detail, particularly with Microsoft Excel and Warehouse Management Systems.Strong communication skills with the ability to work efficiently and accurately under pressure.Effectively prioritise work load in order to meet set deadlines.Be proactive with the ability to make decisions.

Additional Information

As part of our drive to make iForce a great place to work, we are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers.

Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives.

Our People are the driving force behind our success, which is why we offer a wide range of benefits which include:

Annual Leave – Holiday entitlement of 28 days inclusive of bank holidays.Pension scheme –  5% employee and 3% employer.Life Assurance -  x 2 your annual salary.Wellness – Via our Employee Assistance Programme we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a yearEye Care Vouchers – We can provide you with substantial savings with free eye tests and discounts on prescription glassesReward & Recognition – We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards.Everyday discounts - via our benefit platform you will have access to over 50 retailer discounts for everyday savings!

If you meet the requirements for the above role and are looking for your next career opportunity please apply now and become a part of our #WinningTeam!