The Warranty Administrator shall be primarily responsible in the preparation, processing, submission and completion of warranty claims . He/she will discuss the order and expectations with the customer, prepare warranty documents, submit paperwork, and track requests to ensure the dealership is paid for all warranty work done. If a claim is denied, he/she will resubmit and follow up to try to move the claim forward for approval. The Warranty Administrator shall be responsible for scheduling warranty appointments, coordinating with vendors for replacement parts, and monitor factory recalls.