6161 Rothway Street
Houston, Texas 77040
The Business Support Center is part of the fast growing Group 1 Automotive, a leader in automotive retail. We are looking to add a qualified Warranty Manager to our team. Group 1 Automotive, Inc. is a Fortune 300 company with over $18 billion in annual revenues in 2023. The company owns and operates 200+ automotive dealerships, 267+ franchises, and 40+ collision centers in the United States and the United Kingdom that offer 35 brands of automobiles.
In addition to competitive pay, we offer our associates the following benefits:
Health, Dental, Vision, Life, and Disability insurance401(k) plan with company matchPaid Vacation and Sick TimeEmployee Stock Purchase PlanEmployee Vehicle Purchase ProgramProfessional work environment, with job training and advancement opportunities Responsibilities Leads the centralized warranty function at the Business Support Center providing warranty compliance for all US dealerships.Manages warranty compliance as it applies to Service Managers, Service Advisors, Warranty Administrators and Fixed Operations Managers.Knowledge of claims coding and submission; troubleshooting claimsUnderstanding of dealer processes and applying this towards analysis and recommendationsA thorough understanding of warranty compliance policies and procedures.Follows and delivers proven training strategy as well as warranty training to employees to support their claims submissionMonitors dealership performance and follows up as neededMaintains communication with management as well as dealership personnel Qualifications Greater Houston Area candidate preferred, not required!Substantial retail automotive service management experience, warranty administration, service advisorKnowledge of all aspects of in-dealership operationsStrong presentation, facilitation, persuasion, and motivational skills.Intermediate to advanced level of proficiency in Word, Excel, and Power PointExceptional organizational skills for proactively leading people, developing schedules and documenting workStrong communication skills (verbal and written)High personal level of ethicsDetail oriented, quantitative analysis, multi-tasking/prioritizingPossess a sense of urgency in completing tasks
Understand the dealer audit process
*All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment*
Group 1 Automotive is an Equal Employment Opportunity employer.
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