Stiles has been helping manufacturers nationwide increase their efficiency and productivity for more than 50 years. With world-class machinery backed by an experienced and responsive support team, extensive parts inventory, unique upgrade capabilities, and a nationally accredited education and training program, Stiles builds solutions around our customer’s needs.

We offer expertise in manufacturing a range of materials, including wood, plastics, composites, carbon fiber, glass, stone, and nonferrous metals. Our innovative concepts, new technologies, and outstanding service extend to aerospace, transportation, alternative energy, architecture and structural elements, furniture, retail fixtures, and other industries.

Stiles is headquartered in Grand Rapids, Michigan, and has regional offices in High Point, North Carolina; Bristol, Pennsylvania; Coppell, Texas; and Rancho Cucamonga, California.

Interested in joining the Stiles team? We offer our team members a generous benefit package, an opportunity for career advancement, and support in your career every step of the way!

  ESSENTIAL FUNCTIONS

Return and warranty shipments back to the suppliers Process all documentation related to warranty and return items Process all appropriate paperwork (shipping documents, invoices, packing lists, air bills, sales order forms etc.) as they pertain to the shipping of parts for the financial gains/goals of the organization. Expedite closure of open receivables amounts with suppliers and/or customers by focused, timely follow-up, and working with Stiles accounting department to attain the financial gains/goals of the organization. Provide detailed returns reporting to leadership and or vendors as requested. Review and develop possible alternatives for warranty parts disposition. Housekeeping and organization of the Return/Warranty area

 QUALIFICATIONS

High school diploma or equivalent Customer Service experience Strong Electrical and/or Mechanical skills required

 SKILLS & ABILITIES

MS Office Suite Effective communication skills. Well-developed organizational skills. Organizational skills and the ability to multitask

  WORK ENVIRONMENT

Typical Office and Warehouse environment