Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Able to lift 40 lbs. without assistance, Warehouse, Will work with hazardous/toxic materials

Job Description

As a part of the team at Thermo Fisher Scientific, you’ll do important work, like helping customers in finding cures for cancer, protecting the environment or making sure our food is safe. Your work will have real-world impact, and you’ll be supported in achieving your career goals!

As part of a successful, growing global organization you will be encouraged to perform at your best. With revenues of more than $40 billion and the largest investment in R&D in the industry, we give our people the resources and chances to create significant contributions to the world.

How do we make and impact?

Unity(TM) Lab Services is a business segment that supports the Customer Channels Group, which provides critical outsourced on-site services at customer locations focused on improving supply chain and research operations efficiency and effectiveness.

The position is focused primarily on scientific support services within Unity Lab Services core offerings of: Stockroom and point-of-use inventory management, sourcing and order management, dock management and laboratory support services.

What will you do?Assist with lab support services, primarily waste management activities at a customer facility.Follows well defined Best Practices, SOP’s & work instructions. Take direction from supervisor regarding daily duties.Promotes personal growth and development by staying abreast of new policies and improvements without the presence of site trainer and management team.Listens to customer concerns, diffuses dissatisfaction, and quickly identifies course of action with a goal of first call resolution within established turnaround timesProactively communicates with supervisor any customer concerns and/or potential problems.Represents Thermo Fisher Scientific at all times throughout customer locations, professionally and positively.Ensure compliance with Health and Safety requirements (Thermo Fisher and Customer)Embraces Practical Process Improvement (PPI) methodologiesMay perform other responsibilities as assigned by management.How will you get here?Background for minimum of 1-2 Years in lab support services preferredExperience:Minimum 2 Year experience in attention to detail, problem solving and working in a team environment, preferably within a laboratory setting or servicesValidated customer service skills with shown verbal and written skillsKnowledge, Skills, AbilitiesPossesses a strong desire to serve the customer, and the interpersonal skills to collaborate with various levels of personnel at the customer site.Demonstrates computer proficiency and possess basic skills in Microsoft Office suite of software. Uses organizational skills to multi-task and meet due dates as needed.Depending on area of building, personal protective equipment may be worn to include lab coats, coveralls, hood, facemask, hairnets, safety gloves, and safety glasses, steel toe shoes, bump hats and/or safety glasses.Possess the interpersonal skills to multi-task and meet timelines.Deliver excellent customer service to include maintaining a professional appearance at all times.Requires the ability to lift, push and pull 30-40 pounds consistently; may be required to lift 50 pounds, including operation and use of pushcarts, pallet jacks, forklifts, etc.May be required to work independently at a customer location.

Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.Accessibility/Disability Access

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform critical job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

At Thermo Fisher Scientific, each one of our 100,000 outstanding minds has a unique story to tell. Join us and share in our singular mission—enabling our customers to make the world healthier, cleaner and safer.

Compensation and Benefits

The hourly pay range estimated for this position based in Illinois is $15.26–$22.89.

This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:

A choice of national medical and dental plans, and a national vision plan, including health incentive programs

Employee assistance and family support programs, including commuter benefits and tuition reimbursement

At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy

Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan

Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards