*Requisition ID: *[[id]] * Share Our Purpose. Be Yourself. Feel Valued.* People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals. We are *Beautifully Different*. We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role! Click here for more information on our inclusion, diversity, and equity journey. * About American Water* American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people across 14 regulated jurisdictions and 18 military installations. American Water’s 6,500 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders. As one of the fastest growing utilities in the U.S., American Water expects to invest $40 to $42 billion in infrastructure repairs and replacement, system resiliency and regulated acquisitions over the next 10 years. The company has a long-standing history of executing its core operations, aligned with sustainable best practices, through its commitments to safety, affordability, customer service, protecting the environment, an inclusive workforce and strengthening communities. American Water has been recognized on the 2023 Bloomberg Gender-Equality Index for the fifth consecutive year, ranked 18th on Barron’s 100 Most Sustainable U.S. Companies 2023 List, earned the U.S. Department of Homeland Security SAFETY Act designation and U.S. Environmental Protection Agency’s WaterSense® Excellence Award, among additional state, local and national recognitions. For more information, visit amwater.com and join American Water on LinkedIn, Facebook, Twitter and Instagram. _ *Primary Role*_ This position is a union position with California American Water and the starting pay rate is $31.23 per hour and after 6 months will increase to $32.34. This position may be eligible for annual incentive pay and contracted increases as determined by the collective bargaining agreement, and you will have the opportunity for continued salary growth. In addition to compensation, you will receive a comprehensive benefits package including 401(k), Defined Contribution Plan, Employee Stock Purchase Plan, medical, prescription, dental and vision coverage, plus disability, paid time off, life insurance, voluntary benefits, health and wellness programs and much more! American Water employees also receive learning opportunities and work experiences to grow professionally. #LI-TG1 _ *Key Accountabilities*_ * Under the supervision of the Operations Supervisor, this position is responsible for production and treatment of drinking water to customers. Ensure water treatment facilities meet regulated requirements. Inspects and maintains pumping facilities. Maintains and repairs water treatment equipment. Take Water Samples. Drives company vehicle. * A customer service duty includes investigating customer complaints and inquiries regarding water pressure and quality. Provides on-call and emergency duty. Maintains recordkeeping. Special projects and assignments as required. * May also perform duties of Serviceperson classification. _ *Knowledge / Skills / Experience*_ * Must possess a valid California Driver’s License with minimal moving violations. * Must possess a California Distribution Operator II certification. * Requires minimum California Grade I Water Treatment certification. * Related water treatment experience is required. * This position requires the ability to communicate verbally and in writing with internal and external customers as well as the ability to accurately read and record meter readings and other related information. Must have the ability to perform mathematical calculations necessary to water treatment process. _ *Education*_ This position requires a high school diploma, GED or equivalent. _ *Work Environment*_ * Daily walking and/or climbing on varied terrain is required. May require bending, stooping, kneeling, and digging. Lifting up to 50 pounds unaided may be required. Approximately 20-30% of the position is sedentary, either in the office or in a company vehicle. May require the physical ability to perform labor- intensive activities such as digging, moving equipment, and working long hours in emergency situations. * Position has potential exposure to hazardous chemicals and requires use of appropriate safety equipment. A substantial portion of the work is done outside with exposure to the elements, some potential exposure to poison oak, insects, reptiles, and animals. May require working in trenches, tanks, and/or elevated areas. * Position requires the ability to work with little direct on-site supervision. * Team project work may be required. _ *Competencies*_ Champions safety Collaborates Cultivates innovation Customer obsessed Drives Results Nimble learning * Join American Water...We Keep Life Flowing*™ * American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants* *based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they are an individual with a disability, protected veteran or other status protected by federal, state, and local laws.*