Come join the exciting world of travel!

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Are you passionate about travel and eager to help others create unforgettable memories? Join our team as a remote Web Chat Sales Consultant at Viking Cruises! As an essential part of our company, you’ll assist our guests in purchasing once-in-a-lifetime cruises from the comfort of your own home.

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Our remote Web Chat Sales Consultants have the earning potential of $44,000- $113,000 annually (base + commission). Consistently rated at the top of river, ocean and expedition cruising, award winning Viking Cruises offers high earning potential unlike any you will find and loyal guests you will be long lasting relationships with. 

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Join us in making dreams come true for our guests as they explore the seven continents aboard our luxurious ocean and river vessels. Apply now and embark on an exciting career with Viking Cruises!

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In this role you will:

\n\nHandle inbound sales chats from consumers, identify their needs, make recommendations, and close the sale \nMake follow-up outbound calls, overcome objections, and close the sale\nBuild lasting relationships to drive consumer loyalty\nEnjoy working from home in a fully virtual environment\nHave excellent written communication (grammar, spelling and punctuation)\nHave a good understanding of world geography\n\n

 

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To be successful you will need:

\n\n1+ years previous live web chat experience\n2+ years of experience as a Salesperson over the phone or in a similar sales role\nProven ability to type 40+ words per minute\nDemonstrated success in meeting and exceeding monetary sales KPI metrics Strong experience in making sales over the phone Exceptional communication, negotiation, and interpersonal skills\nAbility to build and maintain relationships with high-end clients\nFlexibility in your schedule, to include evenings, weekends, and holidays\nDiscipline to work in a structured environment with schedule adherence standards\nPrevious sales experience with ability to close on the first call\nProficiency with basic computer applications and equipment (MS Word, Teams, Outlook)\nMust be able to provide:\n\n\n\nA distraction-free workspace/environment (at home)\nSpace for a desktop computer with 2-3 monitors\nStable power source and internet connection: \nDedicated high-speed internet (minimum) of 25 Mbps Upload and Download Speeds and ethernet connection (connection cannot be Wireless, Wi-Fi extenders, Wi-Fi repeaters, MiFi's, or Hotspots)\nAbility to ‘plug in’ your equipment to your Modem/router during work times\n\n\n

 

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What we offer you:

\n\nHighly competitive compensation plan breakdown \n\nAverage earning potential of $44,000 - $113,000 annually (hourly base + commission). Hourly pay is determined by a myriad of factors including, but not limited to, years of experience, depth of experience, and other relevant business considerations. \nHistoric annual average commission of $15,000 - $75,000 (based on overall department performance and the terms of the applicable commission plan)\nEmployees are eligible for annual discretionary bonus.\n401(k) plan with company match.\n\nFull benefits including medical, dental, vision, life and disability insurance at a highly subsidized rate (some plans are fully paid by Viking).\nPaid training (hourly pay + guaranteed commission for first 3 months) \nAccrue 15 paid vacation days, sick time accrual by state, and 6 paid holidays per year.\nOpportunity to take a free and/or discounted cruise.\nHighly subsidized gym membership.\nDiscounts on theatres, theme parks, movie tickets, travel discounts through IATA membership and too many more discounts to name.\n\n

 

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Viking is a certified Great Place to Work company. This certification is a result of our commitment to excellence, integrity and our teams’ outstanding contributions.

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About Viking

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Viking was founded in 1997 and provides destination-focused voyages on oceans, rivers and lakes around the world. Designed for experienced travelers with interests in science, history, culture and cuisine, Chairman Torstein Hagen often says Viking offers experiences for The Thinking Person®.

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Viking has more than 250 awards to its name, including being rated #1 for Rivers, #1 for Oceans and #1 for Expeditions by Condé Nast Traveler and voted at the top of its categories by Travel + Leisure. No other cruise line has ever received these same honors by both publications at the same time.

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